Claims Adjuster - Auto Damage

Welcome to Progressive! We are a leading insurance company dedicated to providing our customers with the best coverage and service. We are currently seeking a highly motivated and skilled individual to join our team as a Claims Adjuster - Auto Damage. As a Claims Adjuster, you will play a crucial role in helping our customers get back on the road after an accident. Our ideal candidate is someone who is detail-oriented, empathetic, and has strong analytical skills. If you have a passion for helping others and a background in auto damage, we want to hear from you!

1. Review and evaluate auto damage claims to determine coverage and liability.
2. Communicate with customers, agents, and third-party representatives to gather necessary information and provide updates on claim status.
3. Conduct thorough investigations and inspections of damaged vehicles to accurately assess the extent of damage and determine appropriate compensation.
4. Analyze policy and coverage details to ensure accurate and timely processing of claims.
5. Negotiate and settle claims within authorized limits, while maintaining a high level of customer satisfaction.
6. Document all claim activity, including conversations, decisions, and payments, in accordance with company policies and procedures.
7. Provide exceptional customer service by promptly responding to inquiries and addressing concerns.
8. Collaborate with team members, including appraisers and attorneys, to ensure efficient and effective claims handling.
9. Keep up-to-date with industry trends and changes, as well as company policies and procedures.
10. Maintain compliance with state and federal regulations, as well as company guidelines and standards.
11. Uphold company values of integrity, empathy, and customer-centricity in all interactions.
12. Assist in training and mentoring new team members as needed.
13. Continuously strive to improve processes and procedures to enhance overall team performance.
14. Adhere to company goals and objectives, and contribute to a positive and collaborative work environment.
15. Represent the company in a professional and ethical manner at all times.

According to JobzMall, the average salary range for a Claims Adjuster - Auto Damage in Milwaukee, WI, USA is between $48,000 and $75,000 per year. However, this can vary depending on the specific company, experience level, and other factors such as education and certifications.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.