Progressive

Claims Adjuster - Auto Damage

Progressive

Raleigh, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented individual with a passion for problem-solving? Do you have a keen eye for assessing damages and determining appropriate settlements? If you answered yes to these questions, then Progressive's Claims Adjuster - Auto Damage role may be the perfect fit for you!As a Claims Adjuster, you will play a critical role in ensuring our customers receive accurate and timely settlements for their auto damage claims. We are looking for individuals who are highly organized, possess strong communication skills, and have experience in assessing and evaluating auto damages. Join our team and make a meaningful impact on our customers' lives while building a successful career with a leading insurance company.

  1. Conduct thorough investigations of auto damage claims to accurately assess damages and determine appropriate settlements.
  2. Utilize problem-solving skills to resolve complex claims and negotiate fair settlements with customers.
  3. Maintain a high level of organization and attention to detail when handling multiple claims simultaneously.
  4. Communicate effectively and professionally with customers, agents, and other involved parties to provide updates and gather necessary information.
  5. Use critical thinking skills to analyze policy coverage and determine liability in claims.
  6. Adhere to company policies and procedures, as well as state and federal regulations, when evaluating and settling claims.
  7. Document all claim activity and maintain accurate records in the claims management system.
  8. Collaborate with other departments and team members to provide excellent customer service and ensure a smooth claims process.
  9. Keep up-to-date with industry trends and advancements in auto damage assessment and claims handling.
  10. Maintain a positive attitude and represent the company in a professional manner at all times.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Bachelor's Degree In A Related Field: A Claims Adjuster - Auto Damage Should Have A Minimum Of A Bachelor's Degree In A Relevant Field, Such As Business, Finance, Or Insurance. This Education Provides A Strong Foundation For Understanding The Complexities Of The Insurance Industry And The Knowledge Necessary For Accurate Claims Assessments.

  • Experience In Auto Insurance Claims Handling: Progressive Specifically Seeks Candidates With Prior Experience In Auto Insurance Claims Handling. This Experience Demonstrates A Familiarity With The Processes And Protocols Of The Industry, As Well As A Track Record Of Successful Claims Resolutions.

  • Strong Analytical And Problem-Solving Skills: As A Claims Adjuster - Auto Damage, The Ability To Analyze Data, Identify Patterns, And Make Decisions Based On That Information Is Critical. Candidates Should Possess Strong Analytical And Problem-Solving Skills To Effectively Evaluate Claims And Determine Appropriate Settlements.

  • Excellent Communication And Customer Service Skills: Claims Adjusters - Auto Damage Must Have Excellent Communication Skills To Effectively Interact With Policyholders, Third-Party Claimants, And Other Stakeholders. They Should Also Be Able To Provide Exceptional Customer Service While Navigating Potentially Difficult And Emotional Situations.

  • Knowledge Of Auto Repair And Damage Assessment: A Strong Understanding Of Auto Repair And Damage Assessment Is Essential For A Claims Adjuster - Auto Damage. This Knowledge Allows Them To Accurately Evaluate Damage, Determine Repair Costs, And Negotiate Settlements With Repair Shops And Policyholders.

Required Skills
  • Documentation

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Automotive knowledge

  • Insurance Policies

  • Vehicle Assessment

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster - Auto Damage in Raleigh, NC, USA is $50,000 - $75,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties. Some claims adjusters may earn higher salaries, particularly if they have specialized skills or work for larger companies.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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