Progressive

Claims Adjuster

Progressive

Myrtle Beach, SC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Progressive, we believe in providing our customers with the best possible service when it comes to their insurance needs. As a Claims Adjuster, you will play a crucial role in fulfilling this commitment by efficiently and accurately handling claims from start to finish. We are seeking a highly motivated and detail-oriented individual to join our team and help us deliver exceptional customer experiences. If you have a passion for problem-solving, strong communication skills, and a keen eye for detail, we want to hear from you!

  1. Efficiently and accurately handle insurance claims from start to finish.
  2. Provide exceptional customer service to policyholders throughout the claims process.
  3. Investigate and evaluate claims to determine coverage and liability.
  4. Negotiate and settle claims, ensuring fair and timely resolution.
  5. Maintain accurate and organized claim records and documentation.
  6. Communicate clearly and effectively with policyholders, agents, and other parties involved in the claims process.
  7. Collaborate with other team members and departments to ensure a seamless claims experience for customers.
  8. Keep up-to-date with industry trends and changes in insurance policies and regulations.
  9. Adhere to company policies and procedures, as well as state and federal laws, in handling claims.
  10. Continuously strive to improve processes and procedures to enhance the customer experience.
  11. Attend training and development programs to enhance skills and knowledge.
  12. Handle confidential information with discretion and maintain data privacy.
  13. Remain calm and professional in high-pressure situations and handle difficult customers with empathy and patience.
  14. Meet or exceed productivity and quality standards set by the company.
  15. Perform other related duties and responsibilities as assigned.
Where is this job?
This job is located at Myrtle Beach, SC, USA
Job Qualifications
  • Bachelor's Degree In A Related Field Such As Business, Finance, Or Insurance.

  • Excellent Communication And Negotiation Skills To Effectively Interact With Customers, Colleagues, And Third-Party Vendors.

  • Minimum Of 2-3 Years Of Experience In Claims Handling, Preferably In The Insurance Industry.

  • Strong Knowledge Of Insurance Policies And Coverage, As Well As State Regulations And Laws.

  • Ability To Analyze Complex Information And Make Sound Decisions In A Fast-Paced And High-Pressure Environment.

Required Skills
  • Communication Skills

  • Time Management

  • Negotiation skills

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Risk assessment

  • Problem-Solving

  • Multi-tasking

  • Investigation Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster in Myrtle Beach, SC, USA is between $43,000 to $68,000 per year. Factors such as experience, education, and specific industry can affect the salary range for this profession.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeJuly 8th, 2026
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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