Progressive

Centralized Support Representative

Progressive

Mayfield, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Progressive is seeking a motivated and professional Centralized Support Representative to join our team! This individual will provide excellent customer service to our customers and be a key contributor to our customer service efforts. We are looking for a customer-focused individual who is passionate about providing top-notch customer service.The successful candidate for this role will possess excellent communication and interpersonal skills, strong problem-solving and organizational skills, and the ability to respond to customer inquiries and requests in a timely manner. The ideal candidate will also have a high level of professionalism and the ability to maintain a professional demeanor in all interactions. The ideal candidate will be comfortable using various computer software applications and have the ability to quickly learn new technologies and systems.

Where is this job?
This job is located at Mayfield, OH, USA
Job Qualifications
  • Ability To Multitask

  • Strong Customer Service Skills

  • Excellent Written And Verbal Communication

  • Problem-Solving Aptitude

  • Knowledge Of Ms Office Applications

  • Working Knowledge Of Customer Service Software

  • Ability To Work Independently

  • Familiarity With Computer Systems And Databases

Required Skills
  • Research

  • Data Entry

  • Troubleshooting

  • Communication

  • Time Management

  • Technical Support

  • Product knowledge

  • Multitasking

  • Problem Solving

  • customer service

  • Organization

  • customer satisfaction

  • IT support

  • Administrative Tasks

  • Call Handling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Centralized Support Representative in Mayfield, OH, USA is $28,850 to $68,800 per year. This range is based on current salaries reported by employers and job postings in the area.

Salary ranges can vary significantly based on the employer, the individual's experience, and the specific job duties. Generally, Centralized Support Representatives can expect to earn salaries at the lower end of the range, while experienced professionals may earn more.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 3rd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started