Auto Damage Claims Adjuster - Catastrophe

Are you a highly skilled and experienced claims adjuster looking for a new challenge? Do you thrive in fast-paced environments and have a passion for helping people during difficult times? Progressive is seeking a dedicated and compassionate Auto Damage Claims Adjuster to join our Catastrophe team. In this role, you will play a critical role in assessing and resolving insurance claims for customers who have experienced damage to their vehicles due to natural disasters. We are looking for someone with a strong background in claims adjusting, excellent communication and negotiation skills, and a deep understanding of insurance policies. If you are ready to make a meaningful impact in the lives of our customers and contribute to a dynamic and supportive team, we want to hear from you!

1. Conduct thorough investigations of auto damage claims caused by natural disasters and determine coverage and liability.
2. Communicate with customers, body shops, and other involved parties to gather necessary information for accurate and timely claim resolution.
3. Analyze and interpret insurance policies to determine coverage and eligibility for claims.
4. Negotiate and settle claims within designated authority levels, ensuring fair and equitable resolutions for both the company and the customer.
5. Provide exceptional customer service by addressing and resolving customer inquiries and concerns in a timely and empathetic manner.
6. Collaborate with team members and other departments to ensure smooth and efficient handling of claims.
7. Stay up-to-date on industry trends, changes in policies and procedures, and new technology to continuously improve claims handling processes.
8. Adhere to company guidelines, state regulations, and industry best practices in all claim handling activities.
9. Maintain accurate and detailed claim records and documentation.
10. Participate in training and development opportunities to enhance skills and knowledge related to claims adjusting.
11. Display a positive and professional attitude, representing the company's values and commitment to customer satisfaction.
12. Act with integrity and discretion when handling sensitive and confidential information.
13. Meet performance metrics and goals set by the company.
14. Willingness to work in a fast-paced, high-stress environment and ability to adapt to changing priorities and deadlines.
15. Willingness to work in a catastrophe response capacity, including travel and extended hours as needed.

According to JobzMall, the average salary range for a Auto Damage Claims Adjuster - Catastrophe in Raleigh, NC, USA is $45,000 - $80,000 per year. This can vary depending on factors such as experience, education, and the specific company or insurance agency.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.