Auto Damage Claims Adjuster - Catastrophe

Welcome to Progressive, where we pride ourselves on providing exceptional customer service and innovative insurance solutions. We are currently seeking a highly motivated and experienced Auto Damage Claims Adjuster to join our Catastrophe team. In this role, you will play a crucial role in helping our customers during times of crisis and ensuring the timely processing of claims related to auto damages caused by natural disasters and catastrophic events. We are looking for individuals with a strong background in insurance claims handling, excellent communication skills, and a passion for helping others. If you thrive in a fast-paced and challenging environment, we encourage you to apply for this exciting opportunity.

1. Process and review auto damage claims related to natural disasters and catastrophic events in a timely and efficient manner.
2. Communicate and collaborate with customers, agents, and other team members to gather necessary information and provide updates on claim status.
3. Investigate and analyze claims to determine coverage and liability.
4. Negotiate and settle claims within authorized limits.
5. Maintain accurate documentation and records of claims and related activities.
6. Provide exceptional customer service by addressing customer inquiries and concerns in a timely and professional manner.
7. Adhere to company policies and procedures and comply with all regulatory requirements.
8. Monitor and manage claim inventory to ensure timely resolution and accurate reporting.
9. Stay updated on industry trends and changes in insurance policies and regulations.
10. Participate in training and development programs to enhance knowledge and skills related to claims handling and customer service.
11. Conduct on-site inspections and assessments of damaged vehicles as needed.
12. Collaborate with other departments, such as legal and underwriting, to resolve complex claims.
13. Meet or exceed performance metrics and goals set by the company.
14. Maintain a high level of professionalism and confidentiality when handling sensitive customer information.
15. Contribute to a positive and collaborative team environment.

According to JobzMall, the average salary range for a Auto Damage Claims Adjuster - Catastrophe in Sacramento, CA, USA is $58,000 - $82,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities. Additionally, bonuses and benefits may also be included in the overall compensation package.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.