Progressive

Auto Damage Claims Adjuster - Catastrophe

Progressive

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven and detail-oriented individual looking for an exciting opportunity in the insurance industry? Progressive is seeking a highly qualified Auto Damage Claims Adjuster to join our team in the role of Catastrophe Adjuster. In this role, you will be responsible for investigating, evaluating, and resolving auto damage claims in the aftermath of catastrophic events. If you have a strong background in auto damage assessment, excellent communication skills, and a passion for helping others, we want to hear from you! Join our team and make a difference in the lives of our customers during some of their most challenging times.

  1. Conduct thorough and timely investigations of auto damage claims following catastrophic events.
  2. Evaluate and analyze damage to determine coverage and liability.
  3. Communicate with policyholders, claimants, and other parties involved in the claim process to gather necessary information and provide updates.
  4. Utilize technical tools and resources to accurately assess and document damages.
  5. Negotiate and settle claims within authorized limits.
  6. Maintain accurate and organized claim files and documentation.
  7. Collaborate with other team members and departments to ensure efficient and effective claims handling.
  8. Stay up-to-date on industry regulations and guidelines.
  9. Provide exceptional customer service and support to policyholders throughout the claims process.
  10. Advocate for customers and ensure fair and timely resolution of claims.
  11. Travel to affected areas and work in a fast-paced, high-pressure environment.
  12. Represent the company in a professional and ethical manner at all times.
  13. Meet or exceed individual and team performance metrics.
  14. Participate in ongoing training and development opportunities.
  15. Adhere to company policies, procedures, and guidelines.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In A Related Field, Such As Insurance, Business, Or Finance.

  • Minimum Of 2 Years Experience In Auto Damage Claims Adjusting, Preferably In A Catastrophe Setting.

  • Comprehensive Understanding Of Insurance Policies, Coverage, And Regulations.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Make Quick And Accurate Decisions In High-Stress Situations.

  • Excellent Communication And Customer Service Skills, With The Ability To Effectively Negotiate And Settle Claims With Policyholders And Third-Party Vendors.

Required Skills
  • Time Management

  • Negotiation skills

  • Attention to detail

  • customer service

  • Claims Processing

  • Critical Thinking

  • Insurance Knowledge

  • Accident Investigation

  • Claim Assessment

  • Vehicle Inspection

  • Damage Estimation

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Auto Damage Claims Adjuster - Catastrophe in Chicago, IL, USA is $53,000 to $85,000 per year. Factors such as experience level, education, and specific job responsibilities can impact the actual salary for this position.

Additionally, the cost of living in Chicago may also affect the salary range for this role compared to other cities.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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