Auto Damage Claims Adjuster - Catastrophe

At Progressive, we are dedicated to providing exceptional service to our customers, especially during times of unexpected hardship. As an Auto Damage Claims Adjuster - Catastrophe, you will play a crucial role in helping our customers recover from catastrophic events such as natural disasters or large-scale accidents. You will use your expertise and compassion to assess damages, determine coverage, and provide prompt and fair resolutions to our customers. We are seeking individuals with a strong background in auto claims handling, excellent communication skills, and a passion for helping others. If you are a driven and empathetic professional, we invite you to join our team and make a meaningful impact on our customers' lives.

1. Assess Damages: As an Auto Damage Claims Adjuster - Catastrophe, you will be responsible for assessing damages to our customers' vehicles caused by catastrophic events such as natural disasters or large-scale accidents. This includes conducting thorough investigations, reviewing evidence, and determining the extent of damages.
2. Determine Coverage: You will utilize your knowledge of insurance policies and coverage to determine if damages are covered under our customers' policies. This may involve reviewing policy documents, communicating with other departments, and consulting with industry experts.
3. Provide Fair Resolutions: It will be your responsibility to provide prompt and fair resolutions to our customers. This may include negotiating with repair shops, making settlement offers, and ensuring that our customers receive the compensation they are entitled to.
4. Assist Customers: During times of unexpected hardship, our customers will look to you for support and guidance. You will be responsible for providing exceptional customer service, answering any questions or concerns, and helping them through the claims process.
5. Collaborate with Team: As part of our claims team, you will work closely with other adjusters, supervisors, and support staff to ensure efficient and effective handling of claims. This may involve sharing information, providing updates, and collaborating on complex cases.
6. Adhere to Company Policies: You will be expected to adhere to company policies and procedures, as well as regulatory guidelines. This includes maintaining accurate and detailed records, following ethical standards, and complying with all applicable laws and regulations.
7. Stay Up-to-Date: As a knowledgeable and skilled professional, you will be responsible for staying up-to-date with industry trends, best practices, and changes in insurance policies and regulations. This will ensure that you are able to provide the best possible service to our customers.
8. Communicate Effectively: Clear and effective communication is essential in this role. You will be responsible for communicating with customers, colleagues, and other stakeholders in a professional and empathetic manner, both verbally and in writing.

According to JobzMall, the average salary range for a Auto Damage Claims Adjuster - Catastrophe in Kansas City, MO, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or insurance agency the adjuster works for. Some adjusters may also receive bonuses or commission based on their performance.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.