Auto Damage Adjuster

Are you looking for a dynamic and challenging career in the insurance industry? Look no further than Progressive! We are currently seeking a highly motivated and experienced Auto Damage Adjuster to join our team. As an Auto Damage Adjuster, you will play a crucial role in accurately assessing and evaluating vehicle damage, negotiating settlements, and providing exceptional customer service to our valued customers. Our ideal candidate is a detail-oriented individual with strong communication and problem-solving skills, a passion for customer satisfaction, and a proven track record in the insurance industry. Join our team and take the next step in your career with Progressive!

1. Conduct thorough and accurate assessments of vehicle damage, including gathering information from various sources such as photos, reports, and customer statements.
2. Negotiate fair and reasonable settlements for vehicle repairs or replacements with customers and/or their representatives.
3. Utilize knowledge of insurance policies and procedures to properly evaluate claims and make appropriate decisions.
4. Communicate effectively with customers, colleagues, and third-party vendors to provide updates and resolve any issues or concerns related to the claims process.
5. Provide exceptional customer service by addressing customer inquiries and concerns promptly and professionally.
6. Maintain detailed and accurate records of all claims and related activities, adhering to company and industry standards and regulations.
7. Utilize problem-solving skills to identify and resolve complex issues and conflicts that may arise during the claims process.
8. Stay up-to-date on industry trends and changes in insurance policies and procedures to ensure accurate and efficient claims handling.
9. Collaborate with team members and other departments to assist in the development and implementation of new processes and procedures.
10. Adhere to company guidelines and regulations regarding ethical conduct and confidentiality of customer information.
11. Meet and exceed performance metrics and goals set by the company.
12. Continuously seek opportunities for professional development and growth within the company.

According to JobzMall, the average salary range for a Auto Damage Adjuster in Philadelphia, PA, USA is $46,000 - $80,000 per year. This range can vary depending on factors such as level of experience, education, and specific job duties. Some employers may offer additional benefits and bonuses, which can also impact the overall salary range for this position.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.