Progressive

Auto Damage Adjuster

Progressive

Irvine, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented problem solver with a passion for the automotive industry? Do you enjoy working in a fast-paced environment and have a knack for negotiating and assessing vehicle damages? If so, Progressive is seeking an Auto Damage Adjuster to join our team.As an Auto Damage Adjuster, you will play a critical role in helping our customers get back on the road after an accident. You will be responsible for investigating and evaluating vehicle damages, negotiating repairs and settlements, and providing exceptional customer service.To be successful in this role, you must have strong communication and analytical skills, as well as a thorough understanding of automobile mechanics and repair processes. A minimum of 2 years of experience in auto damage appraisals and a high school diploma or equivalent are also required.If you are ready to take on a challenging and rewarding position in the insurance industry, apply now to join our team at Progressive. We offer competitive salaries, comprehensive benefits, and opportunities for growth and development.

  1. Conduct thorough investigations of vehicle damages to accurately assess and determine repair costs.
  2. Negotiate repair costs and settlements with customers, repair shops, and other involved parties.
  3. Provide exceptional customer service by communicating effectively and empathetically with customers throughout the claims process.
  4. Utilize your knowledge of automobile mechanics and repair processes to make informed decisions about repair options.
  5. Maintain accurate and detailed records of claims, investigations, and settlements.
  6. Work efficiently in a fast-paced environment to meet deadlines and handle a high volume of claims.
  7. Utilize problem-solving skills to resolve complex claims and handle difficult situations.
  8. Stay up-to-date on industry trends and changes in repair processes to make informed decisions.
  9. Collaborate with other team members and departments to ensure a smooth claims process for customers.
  10. Adhere to company policies and procedures to ensure compliance with regulations and guidelines.
  11. Continuously strive for improvement by seeking feedback and implementing suggestions for efficiency and effectiveness.
  12. Participate in training and development opportunities to enhance knowledge and skills.
  13. Maintain a high level of professionalism and ethical standards in all interactions.
  14. Represent the company in a positive manner and uphold its reputation for excellent customer service.
  15. Attend company meetings and contribute to team discussions to improve processes and procedures.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills.

  • Bachelor's Degree In A Related Field Such As Insurance, Business, Or Finance.

  • Minimum Of 2-3 Years Of Experience In Auto Damage Appraisal Or Related Field.

  • Strong Knowledge Of Auto Insurance Policies, Coverage, And Claims Handling Procedures.

  • Proficiency In Computer Programs And Technology Used For Estimating And Documenting Vehicle Damages.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Analytical Thinking

  • Computer proficiency

  • Problem-Solving

  • Claims handling

  • Insurance Knowledge

  • Vehicle Inspection

  • Decision

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Auto Damage Adjuster in Irvine, CA, USA is $54,000 to $72,000 per year. However, this can vary depending on factors such as years of experience, education level, and specific job responsibilities. Additionally, some employers may offer bonuses or commission opportunities. It is best to research the specific company and position to get a more accurate salary estimate.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started