Are you a detail-oriented problem solver with a passion for the automotive industry? Do you enjoy working in a fast-paced environment and have a knack for negotiating and assessing vehicle damages? If so, Progressive is seeking an Auto Damage Adjuster to join our team.As an Auto Damage Adjuster, you will play a critical role in helping our customers get back on the road after an accident. You will be responsible for investigating and evaluating vehicle damages, negotiating repairs and settlements, and providing exceptional customer service.To be successful in this role, you must have strong communication and analytical skills, as well as a thorough understanding of automobile mechanics and repair processes. A minimum of 2 years of experience in auto damage appraisals and a high school diploma or equivalent are also required.If you are ready to take on a challenging and rewarding position in the insurance industry, apply now to join our team at Progressive. We offer competitive salaries, comprehensive benefits, and opportunities for growth and development.
- Conduct thorough investigations of vehicle damages to accurately assess and determine repair costs.
- Negotiate repair costs and settlements with customers, repair shops, and other involved parties.
- Provide exceptional customer service by communicating effectively and empathetically with customers throughout the claims process.
- Utilize your knowledge of automobile mechanics and repair processes to make informed decisions about repair options.
- Maintain accurate and detailed records of claims, investigations, and settlements.
- Work efficiently in a fast-paced environment to meet deadlines and handle a high volume of claims.
- Utilize problem-solving skills to resolve complex claims and handle difficult situations.
- Stay up-to-date on industry trends and changes in repair processes to make informed decisions.
- Collaborate with other team members and departments to ensure a smooth claims process for customers.
- Adhere to company policies and procedures to ensure compliance with regulations and guidelines.
- Continuously strive for improvement by seeking feedback and implementing suggestions for efficiency and effectiveness.
- Participate in training and development opportunities to enhance knowledge and skills.
- Maintain a high level of professionalism and ethical standards in all interactions.
- Represent the company in a positive manner and uphold its reputation for excellent customer service.
- Attend company meetings and contribute to team discussions to improve processes and procedures.
Excellent Communication And Customer Service Skills.
Bachelor's Degree In A Related Field Such As Insurance, Business, Or Finance.
Minimum Of 2-3 Years Of Experience In Auto Damage Appraisal Or Related Field.
Strong Knowledge Of Auto Insurance Policies, Coverage, And Claims Handling Procedures.
Proficiency In Computer Programs And Technology Used For Estimating And Documenting Vehicle Damages.
Communication
Time Management
Attention to detail
Negotiation
customer service
Analytical Thinking
Computer proficiency
Problem-Solving
Claims handling
Insurance Knowledge
Vehicle Inspection
Decision
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Auto Damage Adjuster in Irvine, CA, USA is $54,000 to $72,000 per year. However, this can vary depending on factors such as years of experience, education level, and specific job responsibilities. Additionally, some employers may offer bonuses or commission opportunities. It is best to research the specific company and position to get a more accurate salary estimate.
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The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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