Progressive

Auto Damage Adjuster

Progressive

Mayfield, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

"Are you a problem-solver with a passion for cars? Do you thrive in a fast-paced environment where no two days are the same? Progressive is seeking an Auto Damage Adjuster to join our team of dedicated professionals. As an Auto Damage Adjuster, you will be responsible for assessing and evaluating vehicle damage, determining liability, and negotiating settlements with customers and repair shops. This role requires strong communication and analytical skills, as well as the ability to empathize with our customers during a stressful time. If you have a background in automotive repair or insurance, and are looking for a challenging and rewarding career, we want to hear from you!"

  1. Assess and evaluate vehicle damage to determine the extent of repairs needed.
  2. Determine liability for accidents and negotiate settlements with customers and repair shops.
  3. Utilize problem-solving skills to resolve complex issues and find solutions for customers.
  4. Maintain a high level of productivity while working in a fast-paced environment.
  5. Communicate effectively and professionally with customers, repair shops, and other team members.
  6. Utilize analytical skills to review and interpret data, including vehicle damage reports and insurance policies.
  7. Use empathy and understanding to assist customers during a stressful time and provide exceptional customer service.
  8. Stay up-to-date on industry trends and changes in automotive repair and insurance policies.
  9. Collaborate with other team members to ensure efficient and effective claims processing.
  10. Demonstrate strong attention to detail and accuracy in all tasks.
  11. Adhere to company policies and procedures and comply with all legal regulations.
  12. Prioritize workload and manage time effectively to meet deadlines.
  13. Maintain a positive and professional attitude while representing the company.
  14. Continuously strive for personal and professional growth and development.
  15. Act as a brand ambassador for the company and maintain a positive image in all interactions.
Where is this job?
This job is located at Mayfield, OH, USA
Job Qualifications
  • Strong Analytical And Problem-Solving Skills

  • Bachelor's Degree In A Related Field, Such As Automotive Technology Or Insurance

  • Minimum Of 2 Years Experience In Auto Damage Assessment Or Claims Handling

  • Knowledge Of Insurance Policies And Procedures, Including State Regulations And Laws

  • Excellent Communication And Customer Service Skills, With The Ability To Handle Difficult Situations And Negotiate Settlements With Customers

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Analytical Thinking

  • Insurance Claims

  • Automotive knowledge

  • Damage Assessment

  • Problem-Solving

  • Conflict

  • Vehicle Inspection

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Auto Damage Adjuster in Mayfield, OH, USA is $44,000 to $63,000 per year. This range can vary depending on factors such as experience, education, and the specific employer. Additionally, location can also affect the salary range for this position.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started