Progressive

Auto Damage Adjuster

Progressive

Raleigh, NC, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you a driven, detail-oriented individual with a passion for problem-solving and helping others? Are you looking for a career that combines your analytical skills with your desire to make a positive impact? If so, Progressive's Auto Damage Adjuster role may be the perfect fit for you.As an Auto Damage Adjuster, you will play a critical role in our company's mission to provide exceptional service to our customers. You will be responsible for investigating and evaluating auto damage claims, determining coverage and liability, and negotiating fair settlements. We are seeking candidates with strong communication skills, a background in customer service, and the ability to thrive in a fast-paced, team environment.At Progressive, we value diversity and inclusivity, and we are committed to providing our employees with the necessary tools and support for their professional development. Join our team and be a part of a company that truly cares about its employees and customers.

  1. Investigate and evaluate auto damage claims to determine coverage and liability.
  2. Negotiate fair settlements with customers and other parties involved in the claim.
  3. Utilize analytical skills to identify and solve complex problems.
  4. Provide exceptional customer service to ensure that customers have a positive experience.
  5. Communicate effectively with customers, colleagues, and other parties involved in the claims process.
  6. Maintain accurate and thorough documentation of claims and decisions.
  7. Collaborate with team members to ensure efficient and effective claims handling.
  8. Keep up-to-date with industry standards and regulations related to auto damage claims.
  9. Maintain a high level of professionalism and integrity in all interactions.
  10. Act as an advocate for both the company and the customer, finding a balance between the two.
  11. Continuously seek opportunities for professional development and improvement.
  12. Embrace and promote diversity and inclusivity within the workplace.
  13. Adhere to company policies and procedures at all times.
  14. Contribute to a positive and supportive team culture.
  15. Consistently meet or exceed performance metrics and goals.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Strong Analytical And Problem-Solving Skills.

  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Excellent Communication And Negotiation Skills.

  • Prior Experience In Auto Damage Assessment Or Insurance Claims Handling.

  • Knowledge Of Insurance Policies, Regulations, And Industry Standards.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Organizational Skills

  • Negotiation

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Problem-Solving

  • Insurance Knowledge

  • Vehicle Inspection

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Auto Damage Adjuster in Raleigh, NC, USA is $45,000 - $65,000 per year. This can vary depending on factors such as experience, education, and the specific company the individual is working for. Some companies may offer higher salaries or additional benefits such as bonuses or commission.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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