Progressive

Auto Damage Adjuster

Progressive

Atlanta, GA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Progressive! We are a leading insurance company that is committed to providing exceptional coverage and customer service. We are currently seeking a highly motivated and experienced Auto Damage Adjuster to join our team. This position offers the opportunity to work in a fast-paced and dynamic environment, where you will have the chance to make a real impact on our customers' lives. As an Auto Damage Adjuster, you will play a crucial role in investigating and resolving claims related to automotive damage. We are looking for individuals who are passionate about helping others, have a strong attention to detail, and possess excellent communication and problem-solving skills. If you are ready to take on a challenging and rewarding role, we encourage you to apply for our Auto Damage Adjuster position at Progressive.

  1. Investigate and evaluate claims related to automotive damage in a timely and efficient manner.
  2. Document damage and accurately determine coverage and liability.
  3. Communicate with customers, repair shops, and other involved parties to gather information and resolve claims.
  4. Negotiate settlements with insured parties and third-party claimants.
  5. Utilize computer systems and tools to process claims and track progress.
  6. Maintain a high level of customer service by providing clear and timely communication throughout the claims process.
  7. Adhere to company policies, procedures, and guidelines for handling claims.
  8. Collaborate with team members and other departments to ensure a seamless claims experience for customers.
  9. Continuously seek opportunities for improvement in claims handling processes and customer satisfaction.
  10. Keep up-to-date with industry changes, trends, and best practices related to automotive damage claims.
  11. Comply with all legal requirements and regulations related to insurance claims.
  12. Participate in training and development opportunities to enhance skills and knowledge in claims handling.
  13. Maintain accurate and detailed records of claims and related activities.
  14. Represent the company in a professional and positive manner at all times.
  15. Uphold the company's values of integrity, empathy, and innovation in all interactions with customers and colleagues.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Excellent Communication And Negotiation Skills.

  • Bachelor's Degree In A Related Field Such As Business, Insurance, Or Finance.

  • Prior Experience In The Insurance Industry, Specifically In Auto Damage Assessment And Claims Handling.

  • Strong Knowledge Of Auto Repair Techniques And Industry Standards.

  • Ability To Work Independently And Make Sound Decisions In A Fast-Paced, High-Pressure Environment.

Required Skills
  • Communication

  • Time Management

  • Negotiation skills

  • Attention to detail

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Problem-Solving

  • Multi-tasking

  • Insurance Knowledge

  • Vehicle Assessment

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Auto Damage Adjuster in Atlanta, GA, USA is between $47,500 - $72,500 per year. This may vary based on the specific company, level of experience, and location within the city. Additionally, some employers may offer bonuses and commissions on top of the base salary.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeApril 11th, 2026
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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