Attentive and detailed oriented with over 9 years of experience as a Medical Assistant in addition to I have 12 years of experience in customer service. I have experience in both administrative and clinical duties. Adaptable and driven with a strong work ethic and ability to thrive in a team-based environment or individual motivated setting.

*   Lead and mentor a team of seven medical assistants to provide quality care to patients.
*   Supervise the daily workload of the clinical staff as well as communicating effectively with the healthcare team.
*   Manage patient assignments and staffing, ensure total coverage for all locations.
*   Perform intake process, administer screening tests, updating medical forms and note changes in patient medical history as needed.
*   Oversee all supply inventory: responsible for ordering and stocking office and medical supplies.
*   Manage PTO request of the clinical staff in collaboration with the Director of Operations
*   Trained new hires.
*   Prepare examination and treatment rooms with necessary medical equipment.
*   EMR- (Capella, eClinicalWorks)
*   Conducting Afinon HbA1c test, Retinal Eye Scan, Achillis Bone Density, Quanta Flo PAD, Spirometry and Microalbumin UA test
*   Stepped in to help with all front office duties, when necessary, such answering phone calls, transferring the call to the appropriate person, verifying eligibility, confirming appointments, Medical Records
*   Administer medication and vaccines as directed by the healthcare professionals such as Flu Shot, Pneumonia Shots and COVID-19 vaccines.
*   Volunteered at the Pomona Valley Hospital administering Covid-19 vaccines.

Lead Medical Assistant

*   Managed high volume of calls as well as scheduling and confirming appointments, verifying eligibility, collected payments**,** managed patient flow.
*   EMR- (Medisoft, Office Hour)
*   Maintained accurate patient records in line with practice guidelines.
*   Completed authorizations, patients’ paperwork such as EDD, IHSS, and DMV plate card forms.

Medical Front Office Assistant

*   EMR- (Practice Partner, Alteer,)

  

*   Provide high quality of care and support to the patients.
*   Assessed patients’ temperature, pulse ox, blood pressure and recorded in electronic medical records.
*   Obtained information of patient’s medical history, drug history, complaints, and allergies
*   Stocked exam and treatment rooms with necessary medical instruments.
*   Maintain a friendly clean work environment.
*   Greet and welcome all patients upon arrival.
*   Scheduled and confirmed appointment.
*   Managed high volume of calls, screen, and forward incoming calls to the appropriate personnel.
*   Oversee all supply inventory: responsible for ordering and stocking office and medical supplies.
*   Refill prescriptions with the approval of the provider.
*   Completed all patient’s paperwork in a timely manner such as EDD, IHSS, and DMV plate card.
*   Daily verification of benefits and eligibility for scheduled patients on a regular basis, collected payments, maintained accurate patients charts and files.

In charge of all the abnormal lab results as well as scheduling a follow up appointment

Front/ Back office Medical Assistant

Yamilet Avila Lanche

English

Professional working proficiency

Spanish

Medical Assistant

Filing

CPR Certification

Insurance Claims

Billing

Medical Terminology

Patient care

Answering phones

Injections

Medication Administration

Medical coding

Diagnostic Testing

Vital Signs

Lab Work

EMR Systems

Medical Records

Insurance Verification

Charting

Assisting Physicians

Clinical Procedures

Ekgs

Scheduling Appointments

Sterilizing Tools

Blood Draws

Pharmacy Management

Neurological Exams

Communication

Leadership

Problem Solving

flexibility

Teamwork

Adaptability

Dependability

Problem-Solving

Initiative

Yamilet Avila Lanche

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