Experienced and results-driven management professional with over 14+ years of extensive tech experience, including 8+ years as a Technical Program Manager (TPM) successfully leading cross-functional teams to deliver complex software projects. Proven track record of driving project success through strategic planning, effective communication, and unwavering attention to detail. Proficient in agile methodologies, stakeholder management, and consistently delivering projects on time and within budget. Demonstrated expertise in conducting analytical deep dives and hands-on experience in the retail domain, ML/AI, cloud technologies, and infrastructure projects.Additionally, possesses a strong background in managing diverse aspects of supply chain systems, including order management, inventory management, returns processing, and point-of-sale (POS) systems.

Manipal Institute of Technology

Driving Experimentation platform upgrades that help revenue 
Collaborating with cross-functional teams on learning platform

Senior Technical Program Manager

Led end-to-end project management for multiple software development initiatives, overseeing teams of 40+ engineers  
Managed Sprint/Scrum ceremonies and developed project timelines using agile methodologies and Jira.
Mitigated project risks and ensured effective communication among cross-functional teams. 
Reduced  feature parity gap ( US vs ROW) from 90% to 10% with the successful international launch of localized Alexa feature 
Managed migration initiative of the monolithic unified (Alexa Timer/Alarms) platform to microservices, resulting in improved engineering velocity from 2 week to 2 day deployment
Drove user experience innovations, platform infrastructure upgrades(unix and DB) for enhanced security, compliance, and availability in retail Checkout on web and mobile applications
Streamlined technical guidance process for partner teams innovating on the checkout platform,  resulting in significant time savings by minimizing the need for in-person consultations.
Oversaw feature release management for Alexa (timers/alarms) and Amazon Checkout.

Technical Program Manager

Contributed to research projects focused on developing algorithms for deal computation
Developed a streamlined integration roadmap customized to different deal structures
Investigated data integration variances between backend infrastructure and API , performed root-cause analysis and documented corrective actions
Conducted performance evaluations of client-facing Restful web services for Inventory Management systems using JMeter.
Formulated comprehensive test strategies for both web and mobile applications.
Performed E2E verifications, ensuring smooth integration from Kafka Consumers to services to ElasticSearch nodes for precise deal computation
Developed and maintained automation using Selenium Web Driver framework in java and minimizing the need for manual efforts
Monitored Jenkins CI job, efficiently managing bug tracking and generating daily reports
Documented engineering test design ,maintenance tips, CI job configurations 
Spearheaded testing initiatives and established robust QA processes.

Program Manager / Sr QA  Lead

Worked closely with supply chain stakeholders to understand business requirements and ensure the OMS application aligned with supply chain processes.
Lead QA efforts for a multi-layer eCommerce Order Management (OMS) application,overseeing testing  from order capture to delivery, ERA(Enterprise Returns Authorization), PointOfSale(POS) desktop application and digital signature pads
Developed effective test scripts for automated feature testing. 
Performed data driven testing using simple SQL queries for verifying transaction updates in DB.
Ensured compatibility across different browsers and operating systems, verified link accuracy, visual presentation, and alignment with design specifications. 
Created checklists for test script reviews and conducted peer reviews of test cases. 
Provided management with comprehensive test metrics, reports and schedules
Collaborated with cross-geographic client teams to understand business and functional requirements.
Facilitated defect status discussions during Offshore-Onshore calls. 
Mentored and trained new recruits in test preparation and consulting skills for a period of 1.5 years.

Sita Koripalli

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