Student and Affiliate Members

Associate Member

A recent graduate from the University of Leeds with eight years’ experience in translation and localisation. Accomplished in juggling multiple assignments (both in-house and remotely) with an eye for detail, on-time delivery and exceptional customer services, skilled in sets of TMS and CAT tools, and conversant with the full lifecycle of translation and localisation projects. Have developed an interest in the project management side of the localisation industry and aiming to steer my career towards its peak by working alongside like-minded professionals.

ACADEMIC ACHIEVEMENTS:
🏆Awarded a Distinction for each extended translation project: UN Global Compact - Global Climate Action Playbook (EN-ZH) and Corporate Sustainability Awards - Winners 2022 (ZH-EN)
📚Modules focused on Specialised EN-ZH Translation (Distinction), Localisation and Project Management (Distinction) and Computer-Assisted Translation (Introduction and Advanced)
  
EXTRACURRICULAR ACTIVITIES:
👥Facilitated a three-hour symposium with 108 classmates by liaising with project managers, translating 88 pages of presentation slides and compiling glossaries for subtitling and simultaneous interpreting, earning positive remarks
💪Led two group projects with Phrase and memoQ by determining scopes, collating resources including ISO standards and pre-flighting deliverables, ensuring on-time, quality delivery
🎯Bolstered project managers in the Trados workflow involving terminology management, integration of translation memories and QA checks, leading to a profit margin of 38%

University of Leeds

ACADEMIC ACHIEVEMENTS:
🏆Ranked second in the first semester of the second year, qualifying for double majoring and later completing all required courses on time
📚Coursework included English Literature, Chinese-English Translation Practice, Economics and Accounting
  
EXTRACURRICULAR ACTIVITIES:
🎵Musical Director, Chinese Music Club
• Managed musical affairs such as monitoring weekly practices and coordinating with the conductor to prevent dropping behind, winning the second place in a national collegiate music competition
• Orchestrated a year-end performance and a two-hour personal graduation concert simultaneously, from staffing to fundraising, bringing to successful closes with 70 and 48 attendants respectively
🎨Member, Artistic Design Team of English Department
🏀Member, Women's Basketbal Team of English Department

National Chengchi University

📌Translated five million words of annual, financial, and sustainability reports from Traditional Chinese into English with in-depth research on specialised terminologies, strict abidance to clients’ specifications and 100% on-time delivery, assuring listed companies of compliance with disclosure regulations
📌Influenced clients’ linguist sourcing by evaluating 18 test translations and giving advice on linguistic matters, assisting clients in gauging appropriate talents and controlling translation quality
📌Mentored 11 junior translators on completing 4,000 words/day of financial reports within a short turnaround time while maintaining a high level of quality, encouraging repeat business
﻿📌Implemented a dozen of website localisation projects for Zendesk and Airbnb with meticulous attention to the use of colloquialisms and adherence to style guides, increasing customer satisfaction by 12%
📌Guaranteed the accuracy of technical translations, e.g. software interfaces and product descriptions for high-profile accounts like Apple, Dell EMC and Oracle, boosting product adoption in Taiwan
📌Demonstrated professional and friendly business etiquette, from clarification of project instructions to handling of client feedback, becoming every established client’s go-to translator

Senior Translator

📌Advised on linguistic differences between Traditional Chinese Taiwan and Hong Kong by proofreading the 20,000-word translations of AXA’s CSR report, making the report authentic to Hong Kongese readers
📌Introduced Trados Studio to tackle urgent revision of unsatisfactory assignments done by other translators, smoothing away the client’s crisis of late delivery, falling below standard or going over budget
﻿📌Precipitated project managers’ administrative tasks, e.g. quoting based on project scopes, scheduling and documenting client meetings and cleaning up Trados Studios files, leading to 33% cost savings
📌Consumed knowledge of Trados Studios workflows through hands-on practice, from project setup to file processing, delivering high quality translation with a 10% increase in productivity

Translator

📌Maintained financial records via SAP, with an emphasis on the review of payment requests/purchase orders and supplier management according to internal operating procedures, ensuring error-free tax reporting and business credibility
📌Owned a payment process streamlining project by updating cross-functional teams on project statuses, participating in system testing and producing user manuals for about 600 employees, expecting to save 3.8 staff days/month
📌Achieved KPIs jointly set by the immediate supervisor, including initiating three process improvement projects, volunteering to keep account for the Employee Welfare Committee and translating 5,000 words of company policies into English, procuring a 3% raise every year

Shang-Chen Kao

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