University of California, Santa Barbara

• Managed a portfolio of six to eight clients at any given time. Multiple industries ranging from travel to retail. Accounts expanded beyond North America to LATAM, APAC, and EU.
• Conducted weekly meetings and check-ins with clients to understand their needs, provide strategic guidance, and ensure customer satisfaction.
• Monitored and analyzed publisher performance and conversion, customer purchase path, and competitor metrics to identify areas for account growth.
• Increased the annual revenue of a key client account by 30% over a two-year period. Accounts that were new to the market saw an increase of up to 50% annually.
• Collaborated with the product and support teams to create documents, reports, and tools to improve efficiency and performance. One spreadsheet I created automated a process that took up to two hours a week. I was nominated for Innovator of the Year for this.
• Worked with Business Development teams to prepare quarterly presentations for each client. Clients adopted CJ products as a result from these, my accounts averaged 3 adoptions annually.

Client Development Manager

Oversaw and nurtured client relationships to drive revenue growth and satisfaction, ensuring the successful execution of affiliate marketing campaigns and partnerships

Client Partnerships Manager

Supported client relationships and affiliate marketing efforts through research and communication

Ryan Themely

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