Experienced Information Technology management professional with 4 year background in Systems Analysis, Team Leadership, Program Testing, and Problem Resolution, as well as Personnel Administration and Professional Development. Possess exemplary skills in written and verbal communications, time management, organization, and departmental operations. Highly qualified to manage projects in fast pace environment.

Information Technology - Bachelor of Science

University of Arizona Global Campus

Human Resources - Associate of Applied Science

Community College of the Air Force

• Mentors and supervises a direct team of 10 Human Resources assistants supporting structure,
and execution of annual readiness programs engaging more than 14K onsite active duty,
Department of Defense employees, and retired military personnel.
• Conducts training for 31 members weekly on critical programs, raising employee proficiency
50%.
• Managed Air Force programs including assignments, promotions, evaluations, identification
cards, separations, retirements, benefits, entitlements, retention, classification, awards,
decorations, retraining, casualty, personnel reliability, and personnel readiness programs.
• Monitors personnel actions for timeliness, propriety, and accuracy. Ensures proper counseling of
individuals on personnel programs, procedures, and benefits.
• Monitor and Inspects Human Resource activities for compliance with policies and directives, and
reports discrepancies and recommends corrective action.

Human Resources

• Identified data security breach that led to the 4.2 billion dollars of combat assets.
• Analyzes, and updates transaction registers and management assessment products.
• Managed 20 Military programs, supporting 14K active duty, Department of Defense employees,
and retired military personnel.
• Controlled customer service operations, management systems, staff workflows, and global
electronic record applications.
• Communicated technical issues to non-technical users and provided a timely resolution to
problems.
• Maintenance, installation, troubleshooting, and administration of DEERS and Rapids software,
running on Windows.
• Conducted troubleshooting to resolve application issues at the workstation level, following
prescribed escalation procedures for higher-level technical issues.

System Administrator

• Monitors and assign members security-level access based on their security clearance and job
roles.
• Manages and monitors the daily operations of all assigned sites on a military base.
• Assign and provision application operators to perform their jobs, which promotes efficiency, and
security and supports the Department of Defense missions.
• Worked as the application administrator to plan the implementation an information
management system to manage on-perm servers.
• Monitored and managed Support Center application and file servers running on a Cloud-based
network.

Obinna Martine Anyaegbunam

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