Hello! I'm Neyda Reyes. I'm currently a rising senior at Rutgers University. I am a first-generation Latina woman in STEM. I have a strong interest in programming and computers, as well as movie marathons and the color pink! I enjoy learning IT fundamentals in the classroom setting, however, I also like to pick up on my own skills outside of school such as Python or Azure. I am currently keeping an open-mind regarding career choices and always willing to learn new skills!

Major: Information Technology and Informatics
Minor: Digital Communication Information and Media

Rutgers University

*   Provide administrative support and manage reception area operations (phone lines, collect payments, schedule appointments, contact pharmacies or other physicians as needed)
*   Managed patient documentation and input all patient data to portal software systems 
*   Transcribe medical history and ocular complaints from patients
*   Assist lead physician with appointment tasks (i.e. basic color/vision testing, fundus photos, eye drops, etc.)
*   Provide contact lens training to patients to ensure proper and safe implementation

Ophthalmic Technician

*   Assisted in the facilitation of pre-college academy for 250+ students ensuring safe and inclusive environment 
*   Ensured students arrived to and from campus/classes and assisted with navigating Rutgers University campus
*   Provided assistance to professors of various classes with course facilitation
*   Collaborated with team of 20+ student ambassadors with high level of communication 
*   Voted Best Ambassador by leadership team

Ambassador

*   Provided high level of customer service in a high volume retail storefront 
*   Managed registered sales, collected payments, provided product information, and resolved customer complaints
*   Cross-trained to assist various departments such as sales, fulfillment, customer service, etc. 
*   Awarded title of Trainer, granted responsibility to train new hires in front-of-store services 
*   Interimly served as supervising manager as needed during staffing shortage

Guest Advocate

Neyda Reyes

English

Native or bilingual proficiency

Spanish

IT Student

Research

Javascript

Networking

Communication

Writing

Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

Leadership

Knowledge of HTML

Creativity

Analytics

SQL coding

Teamwork

Collaboration

Organization

Problem-Solving

Adaptability

Multi-tasking

Processes

Strategies

Customer Service

Time management

Communication and interpersonal skills.

Team player willing to learn new tasks

Interpersonal Skills

Ability to multi-task

Organizational skills

Neyda Reyes

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