I am a highly motivated individual with a strong passion for interpersonal communication and customer satisfaction. I have experience in data analysis, account management, and customer service. I am excited to engage with a strong team and be a contributing factor to a dynamic workplace!

I completed my bachelor's degree in Psychology with an average GPA of 3.75

Grand Canyon University

*   Provide academic and financial consulting for undergraduate students.
*   Exhibit effective communication through clear presentations, client interactions, and team meetings.
*   Analyze data to efficiently understand customer needs and tailor strategies for optimal results.

Student Services Counselor

*   Developed and implemented personalized behavior plans to address individual client needs and improve quality of life.
*   Employed conflict resolution techniques to maintain a positive work environment.

Behavioral Health Technician

*   Directed sports camp training and development, leading activities and ensuring program success.
*   Managed scheduling and staff training, coordinating shifts and providing essential training to enhance team performance.
*   Adapted to changing environments with a flexible work ethic, consistently meeting challenges with resilience and creativity.

Sports Camp Director

Mitchell Friesen

English

Native or bilingual proficiency

Mitchell is a regular volunteer in the organization I direct. He is faithful, consistent, and industrious.

City Hope Site Manager

KJ Gould

Student Services Manager

Risk Management

Customer Relationship Management

Project Management

Data Analysis

Communication

Time Management

Experience collaborating on projects and working efficiently as part of a team.

Adaptability.

Strong interpersonal skills

Scheduling

Attention to detail

Problem Solving

Presentation skills

Organizational Skills

MS Word

Conflict Resolution

customer service

Creative problem solving.

Customer Service skills

Compliance

People management

Teamwork

Record Keeping Skills

Time Management Skills

Flexibility

Conflict resolution skills

safety

MS Excel skills

Flight Planning

Interdepartmental Coordination

Leadership

Process Improvement

Time management

Verbal communication

Driven and self-motivated

Interpersonal Skills

creativity

written communication

Critical thinking

Adaptability

Problem-Solving

Problem Solving Skills

Attention to detail and accuracy

Detail Oriented and Organized

Verbal and Written Communication

Multi tasker

Mitchell Friesen

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