Mireya here, just getting started. Looking forward to connecting with industry peers.

Bachelor's in Sociology with an Emphasis in Health and Social Welfare

Cal State University of Fullerton

Santa Ana College

• Updating customer accounts
• Processing credit card payments
• Answering customer account inquiries
• Providing customer support via phone and email
• Reviews account statements
• Collections
• Invoicing

Accounts Receivable

• Clerical entry of costs
• Set up new client accounts
• Processing payments 
• Collections on past due accounts
• Provided customer service for inbound calls
• Prepared accounts for monthly invoicing & account statements
• Reviewed attorney expense reports
• Scheduled attorney consults
• Monitoring supplies needed in the office
• Audited FedEx invoices for excess charges

• Received remittances and created payment batches for each distributor
• Organized check payments and prepared them for bank deposits
• Communicated with dealers for pricing discrepancies
• Reviewed distributor balances and payment patterns for any financial changes
• Sent bi-weekly and monthly statements
• Sent invoices and credit memos
• Audited UPS shipping account for excess charges
• Revised new distributor accounts and credit history
• Completed on-board distributor testing through programs such as SPS Commerce, Commerce Hub, and individual distributor portals
• Created S.O.P for new employee training purposes
• Answering technical support inquiries via email and over the phone
• Maintained email system organized and answered customer support and vendor inquiries
• Order entry
• Payment processing

Accounts Receivable/Customer Service

Mireya Saavedra

English

Full professional proficiency

Spanish

QuickBooks

Data Analysis

Time Management

Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

Scheduling

MS Excel

10 key punch proficiency

Presentation skills

MS Word

MS PowerPoint

Customer Service skills

Bilingual Spanish/English

Google Mail

Follow-through skills

Bilingual in Spanish

Adobe PDF

Counseling skills

Bilingual English/Spanish

Time Management Skills

MS Excel skills

Analytical skills (data driven)

Adaptable

Friendly

Highly organized

Multitasking

Problem Solving

Process Improvement

Team player

Verbal communication

Detail Oriented

Strong written and verbal communications skills

Prioritizing skills

written communication

Results driven

Organizational skills

Highly-Motivated

Multifaceted

Multitasking Skills

Detail Oriented and Organized

Mireya Saavedra

#1 Video-Talent Marketplace

Ready to discover your perfect career?