I started my career in hospitality and worked for two luxury hotels in the past. Then I went in sales and customer success in two technology companies to learn how to generate business and create amazing customer experience. I spent the last few years running retail chains globally and handled their inventory and operational needs.  In my spare time, I bring together 100+ people from alumni groups in social mixers, galas and more. This is the area I have always been passionate about. I also went to finishing school where I learnt floral decorations, table setting, menu design and many more

Cornell University

Institut Villa Pierrefeu

·     Manage team of planners and analyst to execute on increased revenue goals by 9% and monitors team progress
·     Led and implemented new inventory and analytics software and trained entire team on new procedures and tools

Manager of Inventory Planning, Analytics and Distribution

Host alumni events for all alumni in the Bay Area
Handle Budgets for Cornell Norcal
Coordinate and communicate with vendors
Coordinate during the event to make sure it runs smoothly

Event Director

_Principal Planner – Retail and Direct to Consumer_
·     Manage team of planners and coordinators to oversee demand planning for a $65M+ portfolio of products
·     Implement supply chain strategies to manage inventory risk – on track to reduce holding inventory by 17%
_Planner and Buyer – E-Commerce, Outlet_
·     Developed automation tools for multiple departments to streamline inventory and sales reporting speed by 40%   
·     Created and implemented marketing and promotional strategies to grow Outlet department revenue by 20% annually

Planner

·     Developed and managed $5M+ procurement strategy for retail store operations utilizing 20+ regional partners
·     Led project team to create data visualization and analytics tools to evaluate weekly fulfillment and inventory metrics

Supply Chain Analyst and Project Lead

Maintained weekly performance metrics of 90%+ for quality reviews and 100% for customer satisfaction scores

Adwords Policy Support Specialist

·     Invented a successful sales strategy and prospecting method adopted by sales teams and incorporated into new hire training
·     Led discovery calls with C-suite executives for upgrades, add-ons, and new products to close $50M+ in revenue
·     Achieved #1 ranking every quarter, setting records in both new client acquisition and revenue generation (150%+ of goals)

Sales and Market Development Specialist

·     Led communications with Banquet, F&B to ensure vendor events proceed successfully and adheres to hotel standards
·     Built Market Research Dashboards to analyze current trends in Sales, Events and Marketing to drive more revenue

Sales and Marketing Intern

·     Focused on continuous improvements and solved VIP customers’ request by providing excellent luxury experience
·     Trained to use hotel’s rooms system to help assist VIP customers and followed up with customer post- event

Linda Lam

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