I am 23 years old and a recent college graduate from California State University Chico where I earned my Bachelors of social science degree in Geography. I am  a hardworking and upbeat person passionate about adventure, travel, and hospitality!

Achieved Associate's Degree with a cumulative GPA of 3.6

MiraCosta College

Dean's List fall and spring semester 2022

Courses: 
Introduction to Geographical Information Systems: introduction to topics and technology in GIS

Introduction to Geographic Methods: learned essential geographic problem solving techniques which include data collection, analysis, and presentation of spatial information. Techniques include map measurement and interpretation, aerial photo analysis, field observations with GPS, and computer cartography

Global Economic Geography: systematic survey of human economic activities

Introductory Cartography: introduction to the compilation, design, and production of thematic maps with emphasis on maps as communication devices

Advanced Cartography and Geovisualization: cartographic data entry, manipulation, and analysis in a computer mapping environment with an emphasis on geographic information processing

California State University, Chico

Assigned patrons to tables, took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times. Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness. Cultivated positive guest relations by managing information and orchestrating speedy seating.

Hostess

Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs. Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Assistant Restaurant Manager

Lauren Silva

English

Spanish

Limited working proficiency

Recent college graduate with a BSS in Geography

Communication Skills

Communication

Time Management

team player

Attention to detail

Stress Management

customer service

Listening

Hospitality

social media engagement

Environmental Protection

Knowledge in Food Sector

food service

Problem-Solving

Adaptability

Multi-tasking

safety

Interpersonal

Organisation

Language Proficiency

Conflict Resolution

Jovial

Problem Solving

Good verbal and written communication skills

Interpersonal Skills

creativity

hard working

fast learner

Teamwork

I was very good at listening to the customers problem and letting them know how I was going to resolve it

Creative Thinker

Lauren Silva

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