I am a Personal Lines Manager with over 15 years of sales experience. I recently finished top 1% for the year with Safeco/Liberty Mutual for the Agency i was with. I enjoy interacting with insureds and potential clients and going above and beyond to exceed expectations.

Yucaipa High School

·      Manage all personal insurance lines for auto, boat, home, and recreational vehicles which includes quoting, binding, and maintaining customer policies.
·      Solely oversee and grow the company's Personal Line's Book of Business.
·      Build and maintain professional business relationships by regularly making in person visits to promote sales and referrals.
·      Regularly exceed the company's sales goals while maintaining the agency standards.
·      Perform customer outreach to ensure proper coverage and savings opportunities while also searching for all cross-sell possibilities.
Achieved top 1% sales agent recognition from reputable insurance company.

Personal Lines Manager

·      Successfully worked to find and sell various types of insurance policies that covered home, auto, boat, and recreational vehicles.
·      Built relationships with both new and existing members while creating a professional and respectful sales experience.
·      Ensured maximum benefits for both the company and the members by finding bundling opportunities through multiple policies and ensuring understanding from all parties.
·      Completed customer service inquiries on a daily basis and maintained a 5-star customer satisfaction rating.
·      Completed daily quote goals by reaching out to current and previous members.
·      Continually met and exceeded company sales goals.

Insurance Agent

·      Engaged in the competitive industry of cellular phone sales while meeting and exceeding company goals.
·      Promoted innovative products that boosted individual sales as well as company sales while also benefiting the customer.
·      Met customer satisfaction survey goals by solving customer issues and handling customer complaints with respect and understanding.
·      Willingly and successfully performed at different store locations within the company which enabled individual and customer networking.

Sales

For the time of September 2022 to September 2023 i finished top 1% in the nation for Safeco/Liberty Mutual in personal lines sales which included home, auto, boat, motorcycle, umbrella, etc.

Landon Shook

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