Internationally trained jewelry professional with over six years of industry experience, driven by a genuine love for gemstones and the artistry of jewelry craftsmanship. My journey has taken me through the world of gems, from assessing quality and value to confidently recommending exquisite pieces to discerning clients. Alongside my GIA GG and AJP certifications and industry expertise, I've also honed my retail, ecommerce, and customer service skills, ensuring I can bring the best of both worlds to our clientele.

I earned my Graduate Gemologist (GG) and Applied Jewelry Professional (AJP) certifications from the Gemological Institute of America (GIA) Bangkok campus, where I underwent intensive training in diamonds, colored stones, stone identification, and pearls. This certification not only strengthened my expertise but also provided in-depth insights into the global jewelry and gemstone market. My GIA education equips me to confidently evaluate gemstones for quality, authenticity, and value, making me an ideal candidate for Tiffany & Co.

Gemological Institute of America

\-Used standard gemological testing as well as microscopy, XRF analysis, and CT x-ray inspection to evaluate over 7,000 pieces of fine jewelry.
\-Conducted assessments for authenticity, condition, origin, gemstone type, gemstone quality, and value, meticulously documenting all findings.
\-Developed and instructed authentication protocols for popular items from ten high-end luxury brands, including Tiffany & Co.
\-Led regular inventory audits, providing invaluable insights into product consistency and effectively resolving any discrepancies.
\-Collaborated effectively with various departments to facilitate smooth product flow and timely project completion.

Senior Gemologist

\-Researched and created SEO-optimized educational content for small business owners in the retail and ecommerce sector.
\-Produced diverse retail content, including original written copy, videos, and infographics, enhancing engagement and knowledge sharing.
\-Monitored article performance using data analytics, making data-driven improvements for continued relevance and effectiveness.
\-Cultivated relationships with key affiliate partners in the retail space, including Shopify, Square, and Shipbob, bolstering our network and content value.
\-Evaluated software and business tools like POS systems and CRM products, aiding our audience in informed decision-making.

This article is a buyer's guide that I wrote for Technology Advice. It gives readers an extensive overview of the top jewelry inventory management software options, tailored to various retail business needs. My article provides detailed insights, ratings, and industry-specific pros and cons for each software solution, making it a valuable resource for retail and ecommerce businesses looking to streamline their jewelry inventory management processes.

Jewelry Inventory Software Article.pdf

This article is a beginner's guide to ecommerce SEO that I wrote for Technology Advice, explaining its importance and offering practical steps—including keyword research and site structure optimization—for improving the visibility and performance of ecommerce websites in search engines. It also highlights the critical role of proper on-page optimizations.

Ecommerce SEO Beginners Guide Article.pdf

This article that I wrote for Technology Advice provides insights and tips for managing multilocation retail businesses, emphasizing the importance of careful planning and effective strategies for successful expansion. It covers when to invest in multiple retail locations, estimating the profitability of a second store, pros and cons of managing multiple locations, and offers seven key tips for effective multilocation retail. management.

Multilocation Retail Management Article.pdf

Staff Writer

\- Demonstrated exceptional customer service skills through jewelry and watch sales in a retail environment.
\- Collaborated as a liaison between customers and repair personnel, demonstrating both teamwork and independent work capabilities.
\- Evaluated jewelry and watches for authenticity, condition, materials, and value.
\- Conducted comprehensive assessments to identify and provide quotes for repair needs.
\- Maintained strict ethical standards through careful handling and documentation of customer items.
\- Received valuable on-the-job training from a certified jeweler and gemologist, enhancing gemstone and jewelry knowledge.

Katie-Jay Simmons

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