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Fordham University

The University of Newcastle

Generated sales and profitability report sum-ups for Global Project Managers (GPM), highlighting key insights.
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Provided analysis-driven recommendations to enhance decision-making for GPMs and sales teams.
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Communicated with the global sales team and customers to address logistics insights, and delays, and resolve supply chain disruptions promptly.
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Collaborated with suppliers to resolve any order discrepancies, shipment shortages, and other transactional errors.
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Primarily handled Polyvinyl alcohol (PVA) products across North and South America, Europe, and Asia.
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Manage ISO Tank inventory in North America and Europe, ensuring efficient tracking and replenishment.
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Continuously ordering exciting and new materials into respective regions based on forecasts, sales reports, and customer historical analysis.
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Maintained comprehensive inventory reports for informed decision-making.
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Finalize, revise, and review all purchase orders with suppliers to ensure accuracy and payment terms are met.
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Created a customized Certificates of Analysis (COA) based on specific customer requirements.
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Monitor and optimize material costs and pricing for improved financial performance.
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Coordinated orders and documentation for sample shipments.
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Review, upload, and follow up on finalized invoices to customs once delivery is completed.
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Strengthen relationships and communication with the sales team and logistics coordinators.
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Ensure timely follow-ups with the sales team and suppliers to address any issues.
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Organized monthly meetings with managers to review the progress of all PVA and other dry/liquid materials

Product Operations Analyst

Responsible for planning and organizing WEGO’s domestic and international container shipments.
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Restructure, organize, and maintain ISO tank delivery procedure.
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Strengthen relationships with Drayage and FTL carriers.
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Collaborated regularly with the management team for evaluations of individual sales, targets, and goals.
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Handled high volumes of orders and provided the best end-to-end solution based on the customer's needs.
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Approved and maintained carriers’ invoices and aging reports.
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Led a team of logistics associates, providing training, and guidance to ensure efficient and effective logistics operations.
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Identified process inefficiencies, implemented strategic solutions, and enhanced operational workflows to
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achieve cost savings and improve overall efficiency.
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Collaborated with the management team for evaluations of individual sales, targets, and goals.
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Collaborated with cross-functional teams to manage inbound and outbound shipments, track inventory levels, and optimize order fulfillment to meet customer demands.
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Grow the drayage division, handle the supply chain disruptions, solve problems in real-time by root cause analysis and deep dive into the situation to maintain customer satisfaction, and contribute to generating a healthy profit margin for the company.
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Achievements: Improved KPI performances on carriers to pick up shipments from the port and deliveries.
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Achievements: successfully reduce significant demurrage costs from 2022 to 2023 demonstrating cost-effective logistics management.

Team Lead Logistics Coordinator

Performed operation tasks which included coordinating with warehouses for consolidation container loading and devanning.
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Prepared key accounts, billing, arrival, and release notifications through ILOG logistics-based software and websites.
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Work with US Customs and Customs Brokers on clearance documents shipments, including the Importer Security Filing document.
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Contacted customers to ensure ongoing satisfaction while updating shipment data, files, and reports with inbound transactions.
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Trained staff personnel on how to plan, schedule, and coordinate operational and maintenance activities.
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Tracked and ensured the accuracy of carrier rates, delivery information, and additional charges. Analyzing current deliveries/internal freight costs and making recommendations/negotiating to improve efficiencies.
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Concentrated on Ocean, LCL, and FCL shipment importing into the US from Asia.
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Handled all import shipments related to Spanish-speaking clientele.
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Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies are adhered to with the goal of maximizing profitability for the company.

Jennifer Bulla

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