I have worked at an independent hotel in La Jolla for the past two years as a front desk associate and have established a lot of great relationships with regular guests and colleagues. I utilize my values, skills, and curiosity to work around any obstacle that interferes with achieving a goal. My upbeat work ethic helps keep my composure when things in the workplace get hectic and I pride myself on my ability to improvise and adapt quickly to accommodate the needs of others. Above all, I have found a passion for hospitality and genuinely want to cultivate a memorable experience and exceed expectations. I am motivated to learn anything to continue to widen my perspective of the business world and society in general.

Pursuing a Bachelor of Science degree in Business Administration has provided me with a comprehensive understanding of essential business principles and practices. The program's core curriculum, encompassing areas such as accounting, finance, marketing, and management, has equipped me with a solid foundation in the fundamental aspects of business operations. The experience has helped refine my communication skills, both written and verbal, and deepened my understanding of effective leadership and team management. Overall, my time at San Diego State has been instrumental in shaping my professional development, preparing me for a successful career in the dynamic and diverse field of business.

San Diego State University

I am responsible for providing excellent customer service, managing guest check-ins and check-outs, handling reservations, and addressing guest inquiries and issues. I cultivate a pleasant experience for guests by coordinating with other hotel departments, maintaining accurate records, and efficiently resolving problems. Key skills include strong interpersonal communication, proficiency with hotel management software, and the ability to stay organized and professional under pressure.

Front Desk Associate

Jane Leahy

English

Native or bilingual proficiency

Spanish

Full professional proficiency

For the past 2 years I have worked directly with Jane.  Jane is an amazing individual and is one of the nicest people I have ever met.  She is extremely dependable and thorough with all details big and small.  I have seen her handle many difficult situations with tact and grace making all our guests feel at ease and welcomed.  Jane is a professional at all times and proactive with the daily workload.  I am always so happy to see her when she is working because I trust her implicitly and know she can handle anything.  She will be a wonderful asset to any business and with confidence, I highly recommend her.

Jane Leahy

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