Global Collaboration Certificate

I am a graduating full-time International Business student specializing in Market Analysis. I currently hold a supervisor position at a franchise that involves management and leadership skills that require special qualities. I hold excellent interpersonal communication as well as analyst skills that produce proficiency and efficiency in the work I do. I value personal and professional relationships with peers and superiors in order to maintain a broad network where I am able to communicate and collaborate with others.

A technical degree that requires extensive amounts of collaboration, research, analyzing, and integrity to produce results and conclusions on specific businesses, environments, markets, countries, and investments. Management strategies as well as experiences are also a vital aspect to the studies and involved a range of understanding common international business practices as well as management decision-making processes.

California State University Long Beach

These studies involved general understandings and mathematical applications of economic and technical problem-solving. I learned about various economic practices and general applications of mathematical analysis.

Irvine Valley College

The position regularly required maintaining nightly shift duties and tasks. This may include planning shift assignments to fulfill various responsibilities.
Monitoring and delegating work to employees consistently.
Counting money by hand is necessary, including closing registers and imputing money transactions. Performing customer phone calls and answering any questions including store details, product descriptions, operating hours, to-go orders, or catering is a daily responsibility as a shift lead. Management and leadership skills are a vital aspect to this position to ensure the highest quality of product and service are provided.

Shift Lead Supervisor

Retaining a management outlook that required leadership responsibilities is essential to retain efficient operating levels throughout the store and its operating hours.
Regularly counted cash and computed monetary deposits.
Frequently trained and supervised new employees or crew members.
Appointed staff to appropriate and vital tasks to maintain efficient operations.
Managed customer concerns and questions regularly to ensure customer satisfaction.
Evaluated employee performance, delivering individualized feedback and praise.
Monitored product quality and consistency.
Oversaw inventory and product movement during and after operating hours.
Sustained cleanliness and appearance regularly either through after-hour maintenance or scheduled cleaning routines.

Jaden Gallardo

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