I am interested in helping as many people as possible.  I have unfortunately recently lost my job due to a layoff.  For nearly twenty years I have enjoyed being out in the community and excelling in customer service while enjoying being a member of a team.  I look forward to the next chapter of my career and I hope I can join my next team.

National University

Film/Radio/New Media experience units transfer from San Diego State University.

Cal State San Bernardino

Managed staff trained in assisting deaf and disabled with specialized phone equipment in offices and in the field. Developed equipment testing plans, set expectations, and routinely monitored staff to maintain elevated levels of equipment proficiency and customer service. Monitored and helped staff with personal growth and development in order to provide excellent customer service.

Field Operations Supervisor

Created a network of community groups and professionals to present information regarding the program’s equipment and services to the public. Self-motivated scheduling of presentations, event booths, and media appearances Job duties also included editing program website content and placing advertisement in all forms of media. The focus of this position was the Inland Empire and the Spanish speaking population of Southern California. Visited client’s homes to setup and train on specialized equipment.

Outreach/Field Operations Specialist

Worked in an office assisting new and returning customers with specialized phone equipment for the deaf and disabled. I assessed customers and presented equipment relevant to their needs and disabilities.

Customer Advisor

Supervised staff, cash register sales, and store inventory.

Shift Supervisor

Frederick Navarro

English

Spanish

Frederick Navarro

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