ASCP Certification

With more than 15 years of experience in a clinical laboratory setting as both a medical technologist and laboratory manager, I have a proven track record of enhancing hospital metrics, boosting workplace morale, and leading my team through a successful CAP inspection after rebuilding laboratory infrastructure. I bring strong leadership, time management, project management, and analytical skills that will contribute to the success of your team.

o   Master of Business Administration with a focus in Healthcare Administration (4.0 GPA), August 2024
\-AACSB accredited

Southern Indiana University

Purdue University

·      Departments: Chemistry, Hematology, Blood Bank, Microbiology, Phlebotomy, and Central Processing
·      Daily Reports: Corrected Reports, Phlebotomy Productivity Report, Midas Reports
·      Monthly Reports: 
o   Department QA Reports:  QC, Delayed QC Corrective Action, Calibrations, Maintenance, Troubleshooting Documentation, Service Records, Downtime Documentation, and Supply Shortages
o   Quality Management System Report: Testing Turn Around Times, Test Volumes, Corrected Reports, Test Accuracy, Blood Culture Contamination, Critical Callback Success, Specimen Acceptability, Regulatory CAP Compliance, Customer Satisfaction, Employee Satisfaction, Proficiency Testing, Newborn Screening Test Submission, Transfusion Reactions, and Lab Audits
·      Facilitate Monthly QA Meetings
o   Meeting Focuses: Old Business, New Business, Department Updates, New Procedures, New Equipment, Department Downtimes, Personnel Updates, Training in process, Good Catches, and Building Maintenance
·      Direct Support to Lab Director and Medical Director
·      Customer Support Internally and Externally
·      Performing Laboratory Maintenance Improvements
·      Performing Better Laboratory Practice Education
·      Performing Phone Etiquette Education
·      Performing Daily Troubleshooting in the Departments
·      Initiating, Performing, and Documenting Laboratory Information Systems improvements
·      Creating and Updating Reference Materials Within the Departments
·      Patient Satisfaction Committee Member
Key Achievements
·      By performing a daily corrective reports log, keeping team members accountable, and providing additional education when needed, corrected reports are down 74.4 %.
·      Revising and/or Creating 99 procedures in 5 months upon hire. 
·      Accomplishing many updates in 5 months upon hire for an upcoming CAP inspection resulted in a successful inspection.

Lab Manager

*   Lab Generalist: Urinalysis, Microbiology, Blood Bank, and Chemistry
*   Six Sigma white belt 2023
*   Roche Cobas Pro Supertrainer, 2022 – present
*   Virtuo Blood Culture Supertrainer, 2020 – present
*   Airfuge Supertrainer, 2020 – present 
*   Radiometer Supertrainer, 2018 – present 
*   Direct support to team lead and supervisor
*   Supporting internal and external department personnel and customers
*   Strong multi-tasking and organizational skills
*   Innovate and implement strategic turnaround time procedures
*   Troubleshoot technical instrument mechanical and software errors
*   Successfully reduce supply and reagent waste from internal and external faults
*   Identification of risks, risk evaluation, and initiating actions for risk mitigation

Medical Laboratory Scientist

Eric Jankowski

English

Laboratory Manager

Pathologist

Eric was a person who cared about doing his job right and making sure the customer had the best experience.  He often used his talent of brainstorming to come up with better ways to accomplished goals with the least amount of time and resources but still providing stellar service.  Eric was a quick learner and would follow thru on any task given to him.  Eric worked well with others and would be an asset to any company.

Eric Jankowski

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