Dana here, just getting started. Looking forward to connecting with industry peers.

Graduated with B.S. in Operations Research Engineering

Cornell University

*   Implemented highly impactful multichannel campaigns aimed at assisting members in closing their Health Effectiveness Data and Information Set (HEDIS) gaps resulting in $14M incremental future STARs revenue
*   Collaborated with cross-functional teams to develop data-driven strategies that drove 7% incremental positive responses to the CMS Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey to enhance STAR rating scores
*   Established approach to interpret Aetna Health’s clickstream data to better understand members’ behaviors on the web and app, and identified opportunities to improve member engagement
*   Created unique to digital capabilities on two most utilized capabilities on the Aetna Health platform, Claims and Search, that drove 10% incremental behavior change and is projected to deliver $7M annually in medical cost savings, print suppression, and call center volume reduction
*   Developed the strategy & roadmap to re-design the Claims page to embed actions members can take and have shown 2-4x engagement improvement over the baseline and $900K in medical cost savings for one campaign 
*   Unlocked $2M of incremental value on top of existing commitments through feature pipeline and model rebuild to identify members who will go to a non-preferred lab location in the next 90 days
*   Actively engaged with business partners to effectively influence the design and development of digital experience on the Claims page

Senior Data Scientist

Dana Kim

English

Native or bilingual proficiency

Korean

Limited working proficiency

Programming

Python

Business Intelligence

Data Analysis

Database Management

Big Data

Machine Learning

Data warehousing

Data Visualization

Cloud Computing

Algorithm design

Artificial Intelligence

Natural language processing

Data Mining

Optimization

Statistical modeling

Data engineering

Modeling

SQL/hive

Data Analytics

Python (Pandas)

Data cleaning

Predictive modeling

Statistics

Communication

Leadership

Negotiation

Problem Solving

Stress Management

Time management

Interpersonal Skills

creativity

Critical thinking

Organizational skills

Teamwork

Deadline Driven

collaboration

Adaptability

Problem-Solving

Dana Kim

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