User Experience Design Immersive Remote

San Francisco-based User Experience Designer and Luxury Sales Associate driven to improve user experience through elevated customer service, user-centric research, visual design, and human interaction design. As a former educator, I have problem-solving skills and empathy that allow me to work well in both individual and collaborative settings.

4 years of graphic design, photography, and studio practice. Performed and presented composition, color theory, typography, and critical analysis in all three mediums.

Cal Poly

•	Provided luxury experience for RH clientele through product expertise and elevated service 
•	Managed projects and assessed clients through scope development, budgeting, space planning, and project timeline coordination
•	Partnered with RH Interior Design to ensure clients’ design needs and expectations are met and their expectations exceeded
•	Owned all phases of the client experience from initial contact through product delivery

Design Consultant

•	Lead instructor for K-12 graders in drawing, painting, and design through verbal and visual instructions and demonstrations 
•	Harbored an inclusive environment for students of different background through implementing growth mindset and classroom expectations

Art Instructor

•	Worked directly with clients and UX Designers to develop Statement of Work while ensuring that deliverables fall within applicable scope and timeline
•	Facilitated kick-off meeting with team and stakeholders to define clear user and business goals
•	Conducted usability tests and interviews to increase accessibility and diversity of support groups among the targeted community  
•	Designed 27 high-fidelity prototype screens and iterations on Figma to satisfied client

UX Designer & UI Developer

•	UX/UI educational project that aims to improve a local beauty supply website through user centered research, competitive analysis, and card sorting 
•	Crafted a style guide with custom color palette, paired typefaces, and curated icon library 
•	Produced paper sketches prior to designing low to high fidelity wireframes and prototypes

Carrie Liu

English

Associate Gallery Leader

Consulting

Graphic Design

Communication Skills

Inventory Management

Networking

Planning

Strategy

Communication

Sales

Time Management

Marketing

Visual design

Product knowledge

Interpersonal skills

Attention to detail

Management

Negotiation

Leadership

customer service

Merchandising

Listening

fashion trends

UX/UI design

Collaboration

organizing

Relationship building skills

Empathy

Organization

Analytical

Client Relations

Styling

Time Management Skills

Problem-Solving

Multi-tasking

Upselling

Change management processes

Analytical and reporting skills

Decision-Making

Driving programs of research

Interpersonal

Greeting

Negotiating

Analyzing

Selling

Customer-Service

Relationship-Building

Delegating

Visualizing

Persuasion

Persuading

Luxury Retail

Closing

Conflict Resolution

Empathetic

Openminded

Optimistic

Patient

Problem Solving

Time management

Verbal communication

Driven and self-motivated

Interpersonal Skills

creativity

written communication

passionate

Critical thinking

Collaborative

Teamwork

Attending To Detail

Adaptability

self-management

Multi-cultural competency

Carrie Liu

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