As a sophomore at Saint Joseph's University in Philadelphia, PA, I am pursuing a bachelor's degree in pharmaceutical and healthcare business. In my free time, I devote a lot of my time to volunteering at different organizations. I volunteer at Gomper's Elementary School in Philadelphia where I participate in their recess program. In addition, I volunteer at the Philabundance food bank. My interest in the healthcare industry is due to my strong passion for serving others, and this industry provides the opportunity to put others first.

Activities and societies: Varsity Club Executive Board, Student Council, Art Club, Student Ambassador, Varsity Soccer Captain, German Club, Lacrosse and Soccer, Ping Pong Club, Mini Thon

York Catholic High

Activities and societies: Alpha Phi Theta Theta Chapter, Co-Op Program Participant, Women's Club Soccer, Pharmaceutical Industry Leaders of Tomorrow, Garden Club, Red Dress Gala Committee, Art Club, Relay for Life, Sharing Excess, American Marketing Association (AMA)

Saint Joseph's University

As the individual responsible for overseeing various transactions, my duties include managing order processing, retrieving past orders, and overseeing special orders. I work closely with suppliers to ensure seamless collaboration, and I provide invaluable support to buyers by facilitating returns and transfers of overstock items. It is of paramount importance that I operate in full compliance with all ethical and legal requirements of the business or academic environment in which I operate.

Replenishment Operations Co-Op

I provided support for front-store and pharmacy duties, which included pricing and stocking inventory, processing orders, and making deliveries. Additionally, I meticulously constructed and assembled displays according to manufacturer specifications to effectively promote featured products. As a part of my role, I professionally interacted with customers, answering their product inquiries, assisting them in locating items, and providing them with information about vaccinations and consultations. My approach to customer service was grounded in professionalism and expertise, and I consistently demonstrated a deep understanding of the products and services offered by the pharmacy.

Pharmacy Technician

The provision of exceptional customer service is a fundamental aspect of any successful business operation. As such, it was my responsibility to ensure that customers were greeted warmly, orders were taken accurately, and product queries were answered promptly. In addition, I undertook cleaning duties to maintain the store to the highest standards of cleanliness, thereby promoting adherence to food safety regulations. I also monitored inventory levels scrupulously to guarantee the availability of sufficient stock and communicated effectively with management to make necessary procurement arrangements. These tasks were carried out with the utmost professionalism, ensuring that the business operated with the highest levels of efficiency and customer satisfaction.

Sales Clerk

The purpose of this distinguished award is to recognize an outstanding sister, who has demonstrated a steadfast commitment to serving the community.
The recipient's exceptional service surpasses the boundaries of SJU and extends to the wider West Philadelphia area and beyond.

Carly Poff

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