SHRM-CP

To Whom It May Concern,

My name is Rebecca Young, and I am applying for the Human Resources Generalist position with Hayneedle.

For some time, I have been motivated to work in Human Resources, continuing to expand my knowledge and experience in each of my positions held as well as earning my MBA focused in Human Resources Management and SHRM-CP certification.

I have a wide range of interests, from recruitment and onboarding to policy writing. I am seeking to leave my current position due to projected layoffs within my department as the result of budget constraints.

Thank you for your time and consideration,

Rebecca Young

Concentrated on Human Resources Management.

University of North Alabama

\-Facilitate recruitment & selection for domestic & international positions.
\-Facilitate role creation & revision.
\-Administer employees’ onboarding by reviewing company policies & procedures & coordinating training.
\-Facilitate employees’ termination & offboarding processes & paperwork.
\-Facilitate workplace investigations; documentation & conflict resolution.
\-Develop & implement policies, handbooks/manuals, & SOP.
\-Co-manage payroll for an average of 70 employees.

Human Resources Generalist

\-Determined staffing needs through analyses of sales reports, market trends, performance reviews, & employee resignations.
\-Co-facilitated the recruitment & selection process by sourcing candidates from existing talent pool & developing advertising campaigns, conducting interviews, & issuing employment offers alongside General Manager.
\-Developed & implemented SOP, onboarding forms, training materials, eCommerce accessibility, marketing, advertising, & other correspondence.
\-Administered employees’ onboarding process by reviewing company policies & procedures, conducting operational training, & coordinating sales training.
\-Issued, reviewed, & secured employment verification & tax forms.
\-Established & maintained personnel files, including recruiting, screening, & onboarding documents, training records, & notices.
\-Utilized Homebase & ADP HRIS to input & manage HR-related information.
\-Addressed concerns through performance management, applying employee feedback, advising on employment law & compliance, & coordinating communication as needed between appropriate parties for resolution.
\-Determined scheduling needs, reappropriated funds to avenues of higher profitability, & minimized unnecessary expenditures by developing & analyzing weekly financial reports.
\-Developed sales & shrinkage strategies by completing & analyzing monthly inventory for 4000+ products.
\-Increased accessibility & revenue for 950+ product lines by establishing & managing eCommerce solutions.
\-Increased sales teams’ efficiency by establishing & managing the company’s menu for 600+ products.
\-Increased sales by developing in-store & online advertising design.
\-Maintained sufficient monetary resources in the store through weekly deposits & change orders.
\-Maintained functionality of operational hardware through technological installation & issue resolution.
\-Developed, proofread, & edited correspondences, presentations, & other documents.

Operations / HR Manager

\-Identified physical, educational, & mental/behavioral health needs through intake & ongoing assessment.
\-Administered clients’ onboarding by reviewing agency policies & procedures, reviewing pre-existing case plans, & developing SMART goals for agency case plans.
\-Observed & recorded familial interactions, training in parenting and life skills throughout visits.
\-Assessed clients’ progress & provided additional coaching, resource referrals, & other interventions.
\-Ensured the safety & wellbeing of all parties through corrective or legal action.
\-Developed & presented career development classes.
\-Co-facilitated monthly parenting & life skills classes.
\-Addressed familial internal needs & external legal concerns by developing & adapting case plans.
\-Increased clients’ support systems through community referral network collaboration.
\-Increased communication through diligent search efforts to reach unavailable clients.
\-Increased operational consistency by training Interns in agency policies & procedures.
\-Established & maintained client files through paper & electronic filing systems.

Visitation Supervisor

\-Co-facilitated candidates’ interview, selection, & onboarding alongside hiring panel.
\-Administered employees’ onboarding through training in customer service & software.
\-Developed & presented individual & group training on departmental software.
\-Reviewed & assessed employee performance alongside Office Manager.
\-Supported departmental efficiency & employee growth by providing additional employee coaching.
\-Increased clients’ marketability through feedback on résumés, cover letters, & additional documents.
\-Provided prompt & courteous customer service via in-person, telephone, & online communication.
\-Supported management with social media & promotional gear marketing.

Rebecca Young

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