I have been a manager in some sort of capacity for my entire career. I have managed dental offices, big box retail, and specialty retail. I have a passion for customer service and maintaining a successful business through positive interactions between my employees and guests.

Indiana University

Bluegrass Community Technical College

Daily planning for production employees
Payroll, Invoicing and Benefits
Provide customer service to large companies world-wide as well as everyday types of customers
Work closely with vendors for products and pricing
Analyze costs and pricing of products and services we offer on our various selling platforms (Amazon, Ebay, Walmart, and Big Commerce)
Research competitor pricing and selling strategies to leverage sales • Create advertisements through Google and Amazon to attract customers to our website and products

Office Manager

Provide exceptional customer service to build a preferred clientele list
Work to obtain sales/hour goals and averages/sale goals
Follow established procedures to ensure protection of company assets
Personal Sales for 2023 exceeded $244K with a sales/hour between $200-$300. -These sales have been accomplished by working 2 days a week
Work with other teammates to help build their sales by locating product for them and interacting with their customers

Sales Associate

Maintain office staff by recruiting, selecting, and training employees
Coach, counsel, monitor and appraise job results of all employees
Responsible for employee satisfaction and retention through practices that promote communication, rewards recognition, teamwork and administration of effective employee relations
Daily analysis of payroll and employee management using ADP software
Monthly analysis of P&L statements with special emphasis on developing opportunities to improve the bottom line
Research, plan and coordinate community events on a weekly basis to support marketing efforts to drive new patient growth and revenue

Coach and develop direct reports to ensure and support company culture while maintaining employee engagement
Assist in hiring high-performing salespeople to drive sales
Track team’s metrics and report data on a daily basis
Selected to participate in a 6-month General Manager Designate training program Chosen to participate in Women’s Only Leadership program to mentor women through leadership and knowledge for career advancement
Designated to head the Manager in Training program for the region, including Kentucky and Indiana.
District Trainer for newly promoted sales managers.

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