Inside Sales and Customer Service Specialist

Welcome to Procter & Gamble, a global leader in consumer goods and personal care products. We are currently seeking an enthusiastic and driven individual to join our team as an Inside Sales and Customer Service Specialist. In this role, you will have the opportunity to utilize your strong sales skills and customer service expertise to build and maintain relationships with our valued customers. As a member of our team, you will play a key role in driving sales and ensuring customer satisfaction. If you are a results-oriented individual with a passion for providing exceptional service, we invite you to apply for this exciting opportunity. The ideal candidate will possess a minimum of 2 years of sales and customer service experience, preferably in a fast-paced environment. Strong communication and problem-solving skills are essential, as well as the ability to multi-task and work effectively in a team. A high school diploma or equivalent is required, and a college degree is preferred. If you are motivated, customer-focused, and have a desire to grow your career with a reputable company, we would love to hear from you. Join us at Procter & Gamble and be a part of our dynamic and dedicated team.

1. Serve as the primary point of contact for customers, providing exceptional service and building strong relationships.
2. Actively promote and sell Procter & Gamble products to customers.
3. Maintain a deep understanding of the company's products and services, and effectively communicate their value to customers.
4. Handle customer inquiries and resolve complaints in a timely and professional manner.
5. Collaborate with the sales team to identify and pursue new business opportunities.
6. Monitor customer accounts and sales data to identify trends and opportunities for growth.
7. Utilize sales techniques to meet and exceed sales targets.
8. Provide accurate and timely information to customers regarding product availability, pricing, and promotions.
9. Collaborate with other departments within the company to ensure a seamless customer experience.
10. Stay informed about industry trends and competitors' products and services.
11. Participate in training and development opportunities to continuously improve sales and customer service skills.
12. Maintain up-to-date knowledge of company policies, procedures, and product offerings.
13. Follow up with customers to ensure satisfaction and address any concerns.
14. Maintain accurate and organized records of customer interactions and sales data.
15. Adhere to company standards for professionalism, ethics, and customer service.

According to JobzMall, the average salary range for a Inside Sales and Customer Service Specialist in Cincinnati, OH, USA is between $30,000 to $50,000 per year. However, this may vary depending on the specific company, industry, experience level, and other factors.

The Procter & Gamble Company is an American multinational consumer goods corporation headquartered in downtown Cincinnati, Ohio, founded in 1837 by English American William Procter and Irish American James Gamble. Procter & Gamble Co. engages in the provision of branded consumer packaged goods to its consumers. It operates through the following segments: Beauty, Hair, and Personal; Grooming; Health Care; Fabric Care and Home Care; and Baby, Feminine and Family Care. The Beauty, Hair, and Personal segment sells skin and personal care products, cosmetics, antiperspirant and deodorant, personal cleansing, hair care and color, and prestige products under the Head & Shoulders, Olay, Pantene, and Wella brands.