Procter & Gamble

Consumer Service Specialist

Procter & Gamble

Cincinnati, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about helping others? Do you have a knack for problem-solving? Then you may be the perfect fit for Procter & Gamble's Consumer Service Specialist position!As a Consumer Service Specialist, you will be responsible for providing exceptional customer service to Procter & Gamble's clients. You will ensure the highest level of customer satisfaction by responding to inquiries, resolving customer complaints, and providing product guidance. If you have a strong customer service background, superior communication skills, and a passion for helping others, you could be a great fit for this role.To be successful in this role, you must have a minimum of two years of experience in customer service, a strong understanding of customer service principles, and excellent problem-solving skills. Additionally, you must be an effective communicator with the ability to build relationships with customers and colleagues. A high school diploma is required for this position.If you have the required qualifications and want to join an innovative and dynamic team, we want to hear from you!

Where is this job?
This job is located at Cincinnati, OH, USA
Job Qualifications
  • Good Communication Skills

  • Attention To Detail

  • Ability To Multi-Task

  • Computer Literacy

  • Problem Solving Abilities

  • Knowledge Of Customer Service Principles

  • Knowledge Of Procter & Gamble Products

  • Data Entry Skills

Required Skills
  • Quality Assurance

  • Communication

  • Negotiation

  • Conflict Resolution

  • customer service

  • Listening

  • Empathy

  • Analytical

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Professionalism

  • Organizational

  • Interpersonal

  • Time-Management

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Consumer Service Specialist in Cincinnati, OH, USA is between $33,400 and $51,400.

Additional Information
Procter & Gamble is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2023
Apply BeforeMay 22nd, 2025
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About Procter & Gamble

The Procter & Gamble Company is an American multinational consumer goods corporation headquartered in downtown Cincinnati, Ohio, founded in 1837 by English American William Procter and Irish American James Gamble. Procter & Gamble Co. engages in the provision of branded consumer packaged goods to its consumers. It operates through the following segments: Beauty, Hair, and Personal; Grooming; Health Care; Fabric Care and Home Care; and Baby, Feminine and Family Care. The Beauty, Hair, and Personal segment sells skin and personal care products, cosmetics, antiperspirant and deodorant, personal cleansing, hair care and color, and prestige products under the Head & Shoulders, Olay, Pantene, and Wella brands.

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