Procter & Gamble

Consumer Relations Operations Specialist

Procter & Gamble

Cincinnati, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Procter & Gamble, our Consumer Relations Operations Specialist is a critical role in ensuring our customers have the best possible experience when reaching out for help. Our ideal candidate is an experienced professional with strong organizational skills, excellent customer service, and the ability to work in a fast-paced environment. The successful candidate will be detail-oriented and have a passion for delivering exceptional customer service.The ideal candidate will have a minimum of 2 years of experience in customer service, operations, and/or project management. A Bachelor’s degree in Business Administration or a related field is preferred but not required. The ability to use Microsoft Office Suite and other software programs is essential. Strong written and verbal communication skills, as well as the ability to collaborate with multiple stakeholders, are also a must.If you have a passion for delivering exceptional customer service, an eye for detail, and the ability to work in a fast-paced environment, we want to hear from you!

Where is this job?
This job is located at Cincinnati, OH, USA
Job Qualifications
  • Ability To Work Independently

  • Proficiency In Ms Office Suite

  • Knowledge Of Relevant Regulations And Standards

  • Bachelor's Degree In Business Or Related Field

  • Excellent Communication/Interpersonal Skills

  • Problem-Solving/Analytical Skills

  • Experience In Customer Service/Relations

  • Ability To Multi-Task Efficiently

Required Skills
  • Documentation

  • Training

  • Networking

  • Communication

  • Negotiation

  • Conflict Resolution

  • customer service

  • Quality Control

  • Reporting

  • Listening

  • Problem-Solving

  • Organizational

  • Decision-Making

  • Interpersonal

  • Analyzing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • flexibility

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Consumer Relations Operations Specialist in Cincinnati, OH, USA is between $50,000 and $70,000.

Additional Information
Procter & Gamble is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 10th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Procter & Gamble

The Procter & Gamble Company is an American multinational consumer goods corporation headquartered in downtown Cincinnati, Ohio, founded in 1837 by English American William Procter and Irish American James Gamble. Procter & Gamble Co. engages in the provision of branded consumer packaged goods to its consumers. It operates through the following segments: Beauty, Hair, and Personal; Grooming; Health Care; Fabric Care and Home Care; and Baby, Feminine and Family Care. The Beauty, Hair, and Personal segment sells skin and personal care products, cosmetics, antiperspirant and deodorant, personal cleansing, hair care and color, and prestige products under the Head & Shoulders, Olay, Pantene, and Wella brands.

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