At Primark, we pride ourselves on our commitment to providing our customers with affordable, on-trend fashion. As our business continues to grow, we are looking for a dedicated Operations Support professional to join our team. In this role, you will play a crucial part in ensuring the smooth and efficient running of our operations, allowing us to continue delivering high-quality products and exceptional customer service. We are seeking a proactive and organized individual with strong communication and problem-solving skills to help drive our business forward. If you are passionate about retail and have a keen eye for detail, we want to hear from you!
- Oversee and manage day-to-day operations to ensure efficient and smooth functioning of the business.
- Collaborate with various departments to identify and resolve operational issues.
- Monitor and analyze operational processes to identify areas for improvement and implement solutions.
- Develop and maintain operational procedures and standards to ensure consistency and efficiency.
- Communicate effectively with all levels of the organization to ensure alignment and understanding of operational goals and objectives.
- Train and develop team members on operational procedures and processes.
- Anticipate and plan for operational needs, including staffing, equipment, and resources.
- Manage inventory levels and ensure accurate stock counts.
- Conduct regular audits to ensure compliance with operational standards.
- Address and resolve customer complaints and issues related to operations.
- Stay updated on industry trends and best practices to continuously improve operations.
- Assist in budgeting and forecasting for operational expenses.
- Collaborate with suppliers and vendors to ensure timely and cost-effective delivery of products.
- Support the implementation of new systems and processes to enhance operational efficiency.
- Maintain a positive and professional working relationship with team members and stakeholders.
Strong Organizational Skills: A Qualified Operations Support Candidate Should Possess Excellent Organizational Skills To Effectively Manage And Prioritize Tasks, As Well As Maintain Accurate Records And Documentation.
Attention To Detail: With The Fast-Paced Nature Of Retail Operations, It Is Crucial For An Operations Support Employee To Have A Keen Eye For Detail And Be Able To Identify And Resolve Any Issues That May Arise.
Excellent Communication Skills: The Role Of Operations Support Requires Regular Communication With Various Teams And Departments, As Well As External Stakeholders. Therefore, Strong Communication Skills, Both Written And Verbal, Are Essential For Effective Collaboration And Problem-Solving.
Familiarity With Retail Operations: A Good Understanding Of Retail Operations, Including Inventory Management, Supply Chain, And Customer Service, Is Crucial For An Operations Support Role. This Knowledge Will Enable The Employee To Provide Efficient Support And Contribute To The Overall Success Of The Company.
Ability To Work In A Team: As Part Of The Operations Support Team, The Candidate Should Be A Team Player And Able To Work Collaboratively With Colleagues To Achieve Common Goals. This Includes Being Adaptable, Flexible, And Willing To Take On Additional Responsibilities As Needed.
Project Management
Inventory Management
Vendor Management
Data Analysis
Communication
Time Management
customer service
Quality Control
Reporting
Team Leadership
Problem-Solving
Supply Chain Coordination
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Support in Boston, MA, USA is between $45,000 - $70,000 per year. This may vary depending on the specific company, experience level, and job responsibilities of the individual. Salaries may also be impacted by the cost of living in the Boston area.
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Primark, the renowned international clothing retailer, operates across 15 countries in Europe and the US and employs over 70,000 colleagues. With a legacy dating back to 1969, when it was founded as Penneys in Ireland, Primark has always focused on providing affordable yet high-quality clothing options for everyone. Its offerings span women’s, men’s and kid’s wear, as well as beauty, homeware and accessories. Driven by a mission to create great in-store experiences for customers, Primark is expanding into new and existing markets with a target of opening 530 stores by the end of 2026. Primark is committed to making sustainable fashion accessible to all. Its initiative, Primark Cares, strives to do better every day by making more sustainable products that are affordable, reducing its impact on the planet, and improving the lives of workers. The brand has made public commitments towards sustainability and aims to make all its clothes from recycled or sustainably sourced materials, ensure recyclability of its clothing, reduce carbon emissions, and promote a living wage for supply chain workers. Progress on these commitments is reported annually.

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