PricewaterhouseCoopers

UKG Dimensions Workforce Management - Director

PricewaterhouseCoopers

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly motivated and experienced professional looking for a new challenge in the field of workforce management? Are you passionate about utilizing cutting-edge technology to drive operational efficiency and employee engagement? Look no further, as PricewaterhouseCoopers is seeking a Director for our UKG Dimensions Workforce Management team. In this role, you will have the opportunity to lead and manage a team while partnering with top-tier clients to implement and optimize the UKG Dimensions platform. To excel in this position, you must have a strong background in workforce management and possess exceptional communication, leadership, and problem-solving skills. Join our dynamic and innovative team at PricewaterhouseCoopers and take your career to the next level.

  1. Manage and lead a team responsible for implementing and optimizing the UKG Dimensions platform for clients.
  2. Partner with clients to understand their workforce management needs and provide tailored solutions using the UKG Dimensions platform.
  3. Utilize cutting-edge technology to drive operational efficiency and improve employee engagement for clients.
  4. Develop and maintain strong relationships with clients to ensure their satisfaction and retention.
  5. Stay updated on industry trends and best practices in workforce management to continuously improve services and offerings.
  6. Act as a subject matter expert on UKG Dimensions and provide guidance and training to team members and clients.
  7. Create and manage project plans, budgets, and timelines for client implementations.
  8. Collaborate with internal teams, such as sales and marketing, to drive business growth and identify new opportunities.
  9. Communicate effectively with all levels of stakeholders, including clients, team members, and senior management.
  10. Troubleshoot and resolve any issues or challenges that arise during client implementations or ongoing support.
  11. Mentor and develop team members to build a high-performing and motivated workforce.
  12. Ensure compliance with company policies, procedures, and standards while delivering exceptional service to clients.
  13. Continuously evaluate and improve processes and procedures to enhance the effectiveness and efficiency of the team.
  14. Represent the company in a professional and positive manner at all times.
  15. Embody the company's values and culture and promote a collaborative and inclusive work environment.
  16. Take ownership of projects and ensure successful delivery within agreed timelines and budgets.
  17. Keep abreast of advancements and updates in the UKG Dimensions platform and proactively suggest improvements or enhancements.
  18. Act as a key point of contact for clients, addressing any concerns or issues and providing timely and effective solutions.
  19. Collaborate with other teams across the organization to leverage resources and expertise for the benefit of clients.
  20. Maintain a high level of confidentiality and adhere to data privacy regulations at all times.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Workforce Management: The Ideal Candidate Should Have A Minimum Of 10 Years Of Experience In Workforce Management, With A Deep Understanding Of The Ukg Dimensions Software And Its Functionalities.

  • Strong Leadership Skills: As A Director, The Candidate Will Be Responsible For Overseeing A Team Of Workforce Management Professionals. The Candidate Should Have Proven Experience In Managing And Leading Teams, As Well As The Ability To Provide Strategic Direction And Drive Results.

  • Knowledge Of Ukg Dimensions Implementation: The Candidate Should Have A Thorough Understanding Of The Implementation Process For Ukg Dimensions, Including Project Management, Configuration, And Testing. Experience With Successful Implementations In A Similar Role Is Preferred.

  • Excellent Communication And Interpersonal Skills: The Director Will Be Working Closely With Clients, Team Members, And Senior Management. Therefore, Strong Communication And Interpersonal Skills Are Essential To Effectively Collaborate And Build Relationships.

  • Analytical And Problem-Solving Mindset: The Candidate Should Have A Strong Analytical And Problem-Solving Mindset To Identify And Address Complex Workforce Management Issues. The Ability To Analyze Data And Make Data-Driven Decisions Is Crucial For Success In This Role.

Required Skills
  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Forecasting

  • Budget management

  • Team Leadership

  • Performance analysis

  • Stakeholder management

  • Resource allocation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a UKG Dimensions Workforce Management - Director in New York, NY, USA is $129,000 - $215,000 per year. This range can vary depending on factors such as experience, education, and location.

Additional Information
PricewaterhouseCoopers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 17th, 2024
Apply BeforeJune 9th, 2026
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About PricewaterhouseCoopers

PricewaterhouseCoopers is a multinational professional services network with headquarters in London, United Kingdom. PwC ranks as the second largest professional services firm in the world and is one of the Big Four auditors, along with Deloitte, EY and KPMG.

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