Account Manager, Hosted Solutions
Welcome to Priceline, where we believe in making travel simple, affordable, and unforgettable. We are currently seeking an experienced and driven Account Manager to join our Hosted Solutions team. In this role, you will have the opportunity to work with some of the biggest players in the travel industry and help them optimize their online presence through our innovative hosted solutions. We are looking for a proactive problem-solver with excellent communication skills and a passion for delivering exceptional customer service. If you thrive in a fast-paced and dynamic environment and have a strong background in account management, we want to hear from you!
- Develop and maintain strong relationships with clients in the travel industry, serving as their main point of contact for all hosted solutions-related matters.
- Collaborate with cross-functional teams to identify and understand client needs, and provide tailored solutions to help them achieve their business goals.
- Drive revenue growth by identifying upsell and cross-sell opportunities with existing clients.
- Monitor and analyze client performance metrics, and proactively provide recommendations for improvement to ensure maximum client satisfaction and retention.
- Communicate regularly with clients to provide updates on product offerings, new features, and industry trends.
- Act as a liaison between clients and internal departments to ensure timely and effective resolution of any issues or concerns.
- Maintain accurate and up-to-date records of client interactions and progress in client management systems.
- Stay updated on industry developments and trends, and provide insights and recommendations to help continuously improve our hosted solutions.
- Collaborate with the sales team to support new client onboarding and ensure a smooth transition.
- Consistently meet and exceed performance targets and KPIs set by management.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Teams.
Bachelor's Degree In Business Administration, Marketing, Or Related Field
Minimum Of 3-5 Years Of Experience In Account Management, Preferably In The Technology Or Travel Industry
Proven Track Record Of Successful Sales And Account Growth
Strong Understanding Of Cloud-Based Solutions And Ability To Effectively Communicate Technical Information To Clients
Communication Skills
Data Analysis
Time Management
Technical acumen
Product knowledge
Problem Solving
Relationship Building
Client management
Sales Strategy
Account Retention
Negotiation Ability
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Account Manager, Hosted Solutions in Winnipeg, MB, Canada is between $50,000 and $80,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual.
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Priceline.com is an online travel agency for finding discount rates for travel-related purchases such as airline tickets and hotel stays. The company facilitates the provision of travel services from its suppliers to its clients.
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