Client Account Manager

We are looking for a motivated and driven Client Account Manager to join our team at Premium Retail Services! As a Client Account Manager, you will serve as the primary contact between our clients and Premium Retail Services, ensuring that our clients are receiving the highest level of quality service. To be successful in this role, you should have excellent communication and interpersonal skills, be highly organized, and have the ability to manage multiple clients simultaneously. You should also have a proven track record of success in managing customer accounts and building relationships with clients. If you have experience in retail or the consumer goods industry, that is a major plus!If you are passionate about customer service and have the drive to help Premium Retail Services exceed our clients’ expectations, we want to hear from you!

Responsibilities:

1. Maintain strong relationships with clients to ensure customer satisfaction.
2. Handle client inquiries with professional customer service.
3. Manage multiple accounts and prioritize tasks accordingly.
4. Develop and implement strategies to increase customer loyalty and sales.
5. Monitor client feedback and adjust services accordingly.
6. Analyze customer data and identify trends and opportunities for improvement.
7. Work closely with other departments to ensure clients are receiving the best service.
8. Foster a positive, solution-oriented culture with clients.
9. Create reports and presentations to track client performance.
10. Stay up to date with industry trends and changes to better serve clients.

According to JobzMall, the average salary range for a Client Account Manager in Bentonville, AR, USA is $50,000 - $90,000 per year. This range may vary depending on experience, qualifications, and other factors.

Premium represents your favorite brands at retail, helping to drive brand awareness and sales. We connect shoppers with the products they love by sharing our expertise and creating incredible brand experiences through merchandising and engagement in your favorite retailers like Walmart, Best Buy, Walgreens, and many more. Clients choose us because they count on high-caliber talent and quality standards. We’ve grown by over 35% in the past 5 years and our diverse team continues to grow with us. We’re headquartered in Missouri, but the heart of Premium is our thousands of employees across the United States and Canada.