Operations Supervisor

We at PPL Corp. are looking for an experienced Operations Supervisor to join our team and help us continue to provide excellent customer service. Our ideal candidate will have a strong background in operations management, with a knack for problem-solving and troubleshooting. We are seeking a leader with exceptional interpersonal skills, as you will be leading, guiding, and motivating our operations team. The ideal candidate will demonstrate excellent organizational and communication skills, as well as a strong aptitude for business operations.To be successful in this role, you must have at least two years of experience in operations management, with a proven track record of success. You should also possess a Bachelor’s degree in Business Administration, or a related field, with a focus on operations management. Experience with customer service and sales operations is a plus. You should also be highly organized, with the ability to multitask and prioritize tasks effectively. Finally, you should be a team player, with the ability to foster collaboration and work well with a diverse team of operators.

Responsibilities:

1. Manage the daily operations of the team, ensuring that all operations are running efficiently and meeting customer needs.
2. Lead, guide, and motivate the operations team to ensure the successful completion of tasks.
3. Develop and implement operational processes and procedures to improve efficiency and customer service.
4. Monitor and analyze operational data to identify areas of improvement and develop plans to address them.
5. Ensure that operations are compliant with all applicable laws and regulations.
6. Develop and maintain relationships with customers, vendors, and other stakeholders.
7. Manage customer inquiries and complaints, providing timely and appropriate responses.
8. Monitor and report on operational performance, providing regular updates to management.
9. Train and mentor team members to help them reach their potential.
10. Foster a collaborative and motivating environment for the team.

According to JobzMall, the average salary range for a Operations Supervisor in Harrisburg, PA, USA is $50,000 - $63,000 per year.

This salary range is based on the current salary data available on JobzMall. It is important to note that the salary range for a Operations Supervisor in Harrisburg, PA, USA can vary depending on the individual's experience, qualifications, and other factors.

PPL Corp. is a holding company, which engages in the generation, transmission, and distribution of electricity and sale of gas. It operates through the following segments: United Kingdom (U.K.) Regulated, Kentucky Regulated, and Pennsylvania Regulated.