Helpdesk Representative (French)

Provides support to end users and IT systems on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support. Performs pro-active monitoring of PPG’s computer systems through appropriate tools. Documents, tracks, and monitors problems to ensure timely resolutions. Works directly with customers on resolving problems that typically take greater time and experience to resolve. Participates in various projects to monitor and improve responsiveness to customer. Plans and monitors goals. Incumbents are service matter experts and promote instructions from pre-established guidelines to resolve issues.

According to JobzMall, the average salary range for a Helpdesk Representative (French) in 400 Bertha Lamme Dr, Cranberry Twp, PA 16066, USA is between $32,000 and $41,000. This salary range might vary depending on the company and job requirements.

PPG Industries, Inc. engages in the manufacture and distribution of coatings, specialty materials, and glass products. It operates its business through the following segments: Performance Coatings, Industrial Coatings, and Glass. The Performance Coatings segment comprises of the refinish, aerospace, protective and marine, and architectural coatings businesses.