Executive IT Support Liaison

Welcome to PPD-Pharmaceutical Product Development, where we are dedicated to improving the lives of patients around the world through our work in drug development. We are currently seeking an Executive IT Support Liaison to join our team and support our mission. As an Executive IT Support Liaison, you will play a vital role in assisting our executive team with all IT-related needs and ensuring smooth operations. To succeed in this role, we are looking for a highly skilled and experienced individual with a passion for technology and a strong ability to communicate and collaborate with various stakeholders. If you are a motivated and detail-oriented individual with a passion for IT and a desire to contribute to life-changing healthcare solutions, we encourage you to apply for this exciting opportunity.

1. Serve as the primary point of contact for all IT-related needs and issues for the executive team.
2. Provide exceptional technical support and troubleshooting for hardware, software, and network related problems.
3. Collaborate with various departments and IT teams to ensure timely resolution of technical issues.
4. Proactively identify potential IT problems and implement preventative measures.
5. Manage and maintain executive-level technology equipment, including laptops, mobile devices, and conference room equipment.
6. Stay up-to-date with the latest IT trends and advancements to provide recommendations for improving the company's IT infrastructure.
7. Act as a liaison between the executive team and the IT department, conveying any necessary information or requests.
8. Develop and maintain relationships with external vendors to ensure timely delivery of IT services and support.
9. Train and educate executives on new technology and software to improve their efficiency and productivity.
10. Maintain accurate records and documentation of all IT-related activities and requests.
11. Collaborate with the IT team to implement and maintain IT security protocols and policies.
12. Communicate effectively with all levels of the organization to understand and address IT needs and concerns.
13. Participate in IT projects and initiatives as needed.
14. Adhere to company policies and procedures, as well as IT industry standards.
15. Uphold the company's mission and values while representing the IT department.

According to JobzMall, the average salary range for a Executive IT Support Liaison in Waltham, MA, USA is $85,000 - $120,000 per year. This may vary depending on the specific company, experience level, and other factors.

PPD, Inc. is a global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.