Business Relationship Manager
Welcome to PPD-Pharmaceutical Product Development, a leading global contract research organization dedicated to helping pharmaceutical and biotech companies bring life-changing therapies to market. We are currently seeking a highly skilled and experienced Business Relationship Manager to join our team. As a Business Relationship Manager, you will play a crucial role in building and maintaining strong partnerships with our clients, providing strategic guidance and ensuring their satisfaction with our services. If you have a passion for driving business growth and possess exceptional communication and relationship-building skills, we encourage you to apply for this exciting opportunity.
- Develop and maintain strong relationships with clients, serving as the primary point of contact for all business-related activities.
- Collaborate with clients to understand their needs and objectives, and provide strategic guidance on how PPD's services can support their goals.
- Act as a liaison between clients and internal teams, ensuring clear communication and alignment of expectations.
- Monitor client satisfaction and proactively address any issues or concerns to maintain a positive and productive partnership.
- Identify and pursue potential business opportunities with existing clients, working closely with the sales team to drive growth and revenue.
- Stay updated on industry trends and changes, and provide insights and recommendations to clients to help them stay competitive.
- Act as an ambassador for PPD, representing the company at industry events, conferences, and client meetings.
- Collaborate with cross-functional teams to develop and implement strategies that enhance client satisfaction and retention.
- Track and report on key metrics, such as client retention, revenue growth, and client feedback, to inform decision-making and drive continuous improvement.
- Continuously seek opportunities to improve processes and procedures to enhance the client experience and drive business growth.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field
Minimum Of 5 Years Of Experience In A Client-Facing Role, Preferably In The Pharmaceutical Or Clinical Research Industry
Strong Understanding Of Drug Development Processes And Regulations
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Stakeholders
Proven Track Record Of Successfully Managing Multiple Client Accounts And Achieving Sales Targets.
Strategic Planning
Project Management
Networking
Data Analysis
Communication
Time Management
Presentation skills
Negotiation
customer service
Teamwork
Problem-Solving
Relationship-Building
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Business Relationship Manager in Carlsbad, CA, USA is between $85,000 - $105,000 per year. However, this can vary depending on factors such as education, experience, and the specific company and industry the individual is working in.
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PPD, Inc. is a global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.
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