Operations Coordinator, B2B

At Pottery Barn, we believe that well-designed spaces inspire joy and creativity. As the Operations Coordinator for our B2B division, you will play a critical role in ensuring the smooth and efficient operations of our business-to-business operations. We are looking for a detail-oriented and organized individual with a passion for customer service and a strong understanding of inventory management. If you thrive in a fast-paced environment and are eager to contribute to the success of a well-respected brand, then we want you on our team. Read on to learn more about this exciting opportunity.

1. Oversee and manage all aspects of the B2B division's operations, including inventory management, order processing, and fulfillment.
2. Develop and maintain strong relationships with B2B clients, responding to their needs and concerns in a timely and professional manner.
3. Monitor inventory levels and ensure timely replenishment to meet customer demand.
4. Collaborate with cross-functional teams such as sales, marketing, and production to optimize processes and improve overall efficiency.
5. Create and maintain detailed records and reports of B2B transactions, including order status, inventory levels, and customer feedback.
6. Identify areas for improvement in current processes and make recommendations for streamlining and cost-saving measures.
7. Stay up-to-date on industry trends and best practices to continually improve the B2B division's operations.
8. Train and supervise operations team members, providing guidance and support to ensure high-quality work and achievement of team goals.
9. Monitor and analyze key performance indicators to measure the effectiveness of operations and identify areas for improvement.
10. Maintain a positive and professional attitude, representing the company's values and commitment to excellent customer service.
11. Ensure compliance with all company policies and procedures, as well as relevant laws and regulations.
12. Participate in the development and implementation of new processes and systems to support the growth of the B2B division.

According to JobzMall, the average salary range for a Operations Coordinator, B2B in Dallas, TX, USA is $41,000 to $55,000 per year. This salary can vary depending on the specific job duties, experience level, and qualifications of the individual. Some factors that can impact salary include industry, company size, and geographic location. Additionally, bonuses and benefits may also be included in the overall compensation package for this position.

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.