Pottery Barn

Key Holder

Pottery Barn

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Pottery Barn, we believe that our team members are essential to our success. We are looking for a talented and enthusiastic individual to join our team as a Key Holder. The ideal candidate should possess superb customer service skills, an eye for detail, and the ability to work in a fast-paced environment. The Key Holder is responsible for ensuring the smooth running of the store, ensuring customer satisfaction, and driving sales.The successful candidate must possess a high school diploma or equivalent, have at least one year of retail experience, and have an outgoing and friendly personality. The individual should also possess strong communication and problem-solving skills. The ideal candidate must be organized and able to multitask in a dynamic environment. The ability to work a flexible schedule and a commitment to providing excellent customer service is a must. If you are an individual who is energetic, enthusiastic, and looking to make an impact on the success of our store, this is the role for you!

Responsibilities:

  1. Greet customers in a warm and friendly manner and provide excellent customer service.
  2. Assist customers in selection of products to meet their needs.
  3. Process sales transactions in an efficient and accurate manner.
  4. Monitor store activity and ensure the safety of the store environment.
  5. Ensure the store is clean, organized, and properly merchandised.
  6. Provide support to other team members in areas such as stocking, cashiering, and customer service.
  7. Open and close the store in accordance with company policies and procedures.
  8. Monitor and restock inventory to ensure availability of products.
  9. Address customer inquiries and complaints in a professional manner.
  10. Participate in weekly team meetings and store activities.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • High School Diploma Or Equivalent

  • Ability To Lift And Carry Up To Pounds

  • Ability To Communicate Effectively With Customers And Staff

  • Ability To Operate Cash Register

  • Knowledge Of Basic Merchandising Principles

  • Ability To Stand For Extended Periods Of Time

Required Skills
  • Security

  • Training

  • Sales

  • Inventory

  • Filing

  • Scheduling

  • customer service

  • Tracking

  • Merchandising

  • organizing

  • Loss prevention

  • Cleaning

  • Problem-Solving

  • Cashiering

  • Opening/Closing

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Key Holder in Austin, TX, USA is $28,000 to $37,000 per year.

Additional Information
Pottery Barn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 14th, 2023
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Pottery Barn

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.

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