Pottery Barn

Director, E-Commerce

Pottery Barn

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Pottery Barn is seeking a highly motivated and detailed oriented Director, E-Commerce to join their team. In this role, you will be responsible for driving traffic to the website, engaging customers, and ensuring that the online experience is exceptional. As the leader of the E-Commerce team, you will lead the strategy and execution of the online business to maximize sales and profitability.The ideal candidate will have a minimum of 7 years of experience in a digital marketing and/or e-commerce role, along with a Bachelor's degree in Marketing, Business or a related field. The successful candidate will be a strategic and innovative thinker who is able to develop and implement solutions to complex problems. In addition, the candidate must have excellent communication and organizational skills and be able to effectively collaborate with multiple stakeholders.If you possess the qualifications outlined above and are looking for an exciting opportunity to lead a dynamic team, then we want to hear from you!

Responsibilities:

  1. Lead the strategy and execution of the online business to maximize sales and profitability.
  2. Drive traffic to the website and engage customers.
  3. Ensure that the online experience is exceptional.
  4. Develop and implement solutions to complex problems.
  5. Establish processes and systems to measure and track performance.
  6. Monitor and review online marketing activities to ensure accuracy and quality.
  7. Communicate effectively with multiple stakeholders.
  8. Analyze online customer behavior and trends.
  9. Collaborate with other departments to ensure successful execution of online initiatives.
  10. Develop strategies to optimize customer acquisition and retention.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Analytical Skills

  • Excellent Communication Skills (Verbal And Written)

  • Proven Experience In E-Commerce

  • Comprehensive Understanding Of Digital Marketing

  • Extensive Seo Knowledge

  • Proven Ability To Create And Execute E-Commerce Strategies

  • Experience With Web Analytics And Reporting Software

  • In-Depth Knowledge Of Web Technologies And Trends

Required Skills
  • Risk Management

  • Financial Analysis

  • Business Analysis

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Product Management

  • E-Commerce

  • User Experience

  • Negotiation

  • Digital Marketing

  • customer service

  • Compliance

  • Team Leadership

  • Problem-Solving

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Director, E-Commerce in New York, NY, USA is $110,000 to $150,000 per year.

Additional Information
Pottery Barn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 14th, 2023
Apply BeforeMay 22nd, 2025
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About Pottery Barn

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.

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