Communications & Engagement Coordinator

At Pottery Barn, we believe that communication and engagement are key components to creating an exceptional customer experience. We are seeking a talented Communications & Engagement Coordinator to join our team and help us build strong relationships with our customers. This role requires a highly organized and creative individual who is passionate about connecting with people and promoting our brand. If you have a knack for crafting compelling messages and engaging with customers, we want to hear from you. Join us at Pottery Barn and help us deliver outstanding communication and engagement strategies that will elevate our brand to new heights.

1. Develop and implement communication and engagement strategies that align with Pottery Barn's brand values and goals.
2. Create engaging and compelling content for various platforms including social media, email, and in-store displays.
3. Collaborate with cross-functional teams to ensure messaging consistency and accuracy.
4. Monitor and analyze customer feedback and engagement metrics to make data-driven recommendations for improvement.
5. Manage and maintain customer databases and mailing lists.
6. Plan and execute events and promotions to increase customer engagement and brand awareness.
7. Serve as a brand ambassador and actively engage with customers to build relationships and promote brand loyalty.
8. Stay updated on industry trends and competitors' communication and engagement strategies.
9. Support and train store associates on effective communication and engagement techniques.
10. Assist in crisis communication management and customer service inquiries as needed.
11. Develop and maintain relationships with media and influencers to increase brand visibility.
12. Collaborate with external partners to create co-branded communication and engagement initiatives.
13. Prepare and present regular reports on communication and engagement efforts and outcomes.
14. Maintain a positive and professional attitude while representing Pottery Barn in all interactions with customers, colleagues, and partners.
15. Continuously seek opportunities to improve and innovate communication and engagement strategies.

According to JobzMall, the average salary range for a Communications & Engagement Coordinator in San Francisco, CA, USA is $60,000 - $80,000 per year. This can vary depending on factors such as the specific company, the candidate's experience and education level, and the job responsibilities. Some companies may offer higher salaries or additional benefits such as bonuses or stock options. It is always important to research the specific company and negotiate for a fair salary based on your qualifications and the cost of living in San Francisco.

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.